Provide multi-channel support to merchants on the Allegro platform, assisting with account setup, orders, and financial settlements. Actively nurture merchant relationships and provide feedback to improve internal processes and service quality.
allegrospz
13 Remote Job Openings at allegrospz
You will provide multichannel support to partners on the Allegro platform via email, phone, chat, and WhatsApp. Your role involves managing the entire partner lifecycle, from onboarding and account setup to resolving billing and order-related issues.
Provide multi-channel customer support in Hungarian and Slovak for the Allegro.HU platform. Handle troubleshooting, security verifications, and process improvements to enhance the customer experience.
Provide multi-channel customer support in Hungarian and Slovak for the Allegro.HU platform. Responsibilities include troubleshooting product issues, performing security verifications, and collaborating with other teams to improve brand processes.
Provide multi-channel customer support in Hungarian and Slovak for the Allegro.HU platform. Responsibilities include troubleshooting product issues, performing security verifications, and collaborating with other teams to improve brand processes.
Lead and develop the CX team for the Hungarian market through coaching, mentoring, and quality management. Optimize the customer journey by analyzing metrics and translating customer feedback into product improvements.
Lead and develop the CX team for the Hungarian market through coaching, mentoring, and quality management. Optimize the customer journey by analyzing metrics and translating customer feedback into product improvements.
Lead and develop the CX team for the Hungarian market through coaching, mentoring, and quality management. Optimize the customer journey by analyzing metrics and translating customer feedback into product improvements.
Provide comprehensive support to customers regarding shipments, platform usage, and dispute resolution. Communicate via email, chat, WhatsApp, and phone while collaborating with quality and security teams.
Provide comprehensive support to customers regarding shipments, platform usage, and dispute resolution with sellers. Communicate via email, web chat, WhatsApp, and phone while collaborating with quality and security teams.
Content Development Excellence Specialist (Copywriter)
allegrospz
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Full Time
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3 months ago
allegrospz
Create and adapt brand and trade marketing communication for the Czech and Slovak markets to ensure cultural relevance and brand consistency. Responsibilities include translating content from English, developing naming concepts, and reviewing agency-created materials.
Content Development Excellence Specialist (Copywriter)
allegrospz
·
Full Time
·
3 months ago
allegrospz
Create and adapt brand and trade marketing communication for the Czech and Slovak markets to ensure cultural relevance and brand consistency. Responsibilities include translating content from English, developing naming concepts, and reviewing agency-created materials.
Content Development Excellence Specialist (Copywriter)
allegrospz
·
Full Time
·
3 months ago
allegrospz
Create and adapt brand and trade marketing communication for the Czech and Slovak markets to ensure cultural relevance and brand consistency. Responsibilities include translating content from English, developing naming concepts, and reviewing agency-created materials.
