Alfafam

Create visual brand concepts, packaging, and digital assets for a diverse portfolio of beauty, wellness, and pet care products. Utilize AI tools to explore creative concepts, develop prompts, and maintain brand consistency across all marketing materials.

Develop and implement comprehensive marketing strategies to achieve client business objectives. Manage multi-channel campaigns, conduct market research, and optimize performance using analytics.

The specialist will manage customer interactions across multiple e-commerce channels, resolve order issues, and provide support for inbound B2B inquiries. Additionally, they will maintain CRM records, refine operational workflows, and integrate AI tools to improve efficiency and service quality.

The Ecommerce Specialist will manage end-to-end operations across Amazon and Shopify, including inventory planning, revenue performance, and listing optimization. They will also implement automation tools, maintain data dashboards, and collaborate cross-functionally to drive strategic growth.

The specialist will lead end-to-end software implementation projects, managing planning, configuration, integration, and stakeholder communication throughout the lifecycle. Key duties include gathering requirements, configuring tools like CRM and Project Management Platforms, ensuring smooth deployment, and conducting user training.