The role involves managing ERP support requests, analyzing business requirements, and implementing new functions to optimize business processes. Key tasks include creating SQL queries, conducting user training, and collaborating with development teams to improve system efficiency.
Provide first-level support for the ADN Cloud Marketplace via ticket, chat, and phone while maintaining the customer knowledge base. Analyze error messages and collaborate with the Microsoft Cloud team and partners to improve platform processes.
The specialist analyzes complex network and security issues to provide sustainable solutions for partners. Responsibilities include handling escalations, collaborating with manufacturers, and documenting technical knowledge.
Responsible for the sales and development of Cloud solutions (MSP, Public Cloud, PaaS) within the partner channel. This includes building new partnerships, advising partners on positioning, and identifying new market use cases to drive growth.
Responsible for expanding the storage business through active partner sales and strategic account development within the channel. The role combines sales and consulting to identify opportunities, support pre-sales, and achieve revenue targets.
The role focuses on expanding the IT security business within the channel by managing existing partners and acquiring new ones. Responsibilities include consulting partners on security solutions, supporting pre-sales, and developing strategies to position security products effectively.
