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You will own and manage marketing-led website content within the CMS to ensure it is accurate, accessible, and aligned with brand standards. Additionally, you will collaborate with Marketing, Design, and Product teams to optimize landing pages and customer journeys that drive engagement and conversion.
About the role
At JustGiving, we're on a mission to help people raise more for the causes they care about. As Website Content Manager, you'll play a key role in shaping how fundraisers, donors and charities experience our digital channels. You'll own and optimise marketing-managed website content, ensuring every page is clear, accessible and effective. Working closely with colleagues across Marketing, Design and Product, you'll help create engaging customer journeys that drive growth, build trust and make it easier for people to take action.
What you'll be doing
Own and manage marketing-led website content within our CMS, ensuring content is accurate, accessible and aligned to brand standards
Create, publish and optimise landing pages, campaign content and key customer journeys that drive engagement and conversion
Lead content governance and publishing best practices, improving how content is structured, maintained and managed across the website
Use customer insight, analytics and testing to identify opportunities and continuously improve content performance
Partner with Marketing, Design and Product teams to deliver seamless, user-centred website experiences
What you'll bring
Experience managing website content through a CMS and maintaining high standards of content quality and governance
Strong copywriting and editing skills with the ability to simplify complex information into clear, compelling content
Knowledge of UX writing, information architecture and conversion-focused content best practices
Experience using data, customer insight and experimentation to improve digital experiences and outcomes
Strong stakeholder management, organisation and prioritisation skills with a proactive, solutions-focused mindset
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
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