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Memories by Christi

Travel Client Services Coordinator

Posted 12 days ago
0-2 years experience
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AI Summary

The coordinator will assist clients in researching, planning, and booking various travel arrangements including vacations, cruises, and transportation. They are responsible for maintaining accurate client records and providing professional service throughout the entire booking process.

We are seeking a motivated, detail-oriented Travel Client Services Coordinator to help clients research, plan, and coordinate their travel arrangements. This remote role is ideal for someone who enjoys travel, customer service, organization, and helping others create memorable experiences.

Previous travel industry experience is not required. Training and ongoing support are provided.

Responsibilities

* Assist clients with researching and coordinating vacation options based on their preferences and budget

* Help arrange accommodations, cruises, vacation packages, transportation, and other travel services

* Communicate with clients throughout the planning and booking process

* Research destinations, resorts, cruise options, and available travel experiences

* Provide helpful recommendations based on individual client needs

* Maintain accurate reservation and client information

* Communicate with travel suppliers when necessary

* Stay informed about destinations, supplier offerings, promotions, and travel updates

* Provide professional and responsive client service before and after reservations are made

* Complete applicable travel and supplier training

Qualifications

* Must be 18 years of age or older

* Strong written and verbal communication skills

* Customer-service focused

* Organized with strong attention to detail

* Comfortable working independently in a remote setting

* Reliable internet access

* Ability to learn new systems and booking resources

* Previous experience in customer service, hospitality, sales, or travel is helpful but not required

What We Offer

* Remote work environment

* Flexible scheduling

* Training provided

* Ongoing mentorship and support

* Access to travel booking resources and supplier training

* Opportunities to develop knowledge in cruises, resorts, family vacations, honeymoons, group travel, and other travel specialties

* Professional development within the travel industry

Candidates who enjoy working with people, researching travel options, and providing excellent customer service are encouraged to apply.

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