The consultant will configure and deliver ServiceNow Source-to-Pay capabilities, including catalog buying, punchout integrations, and invoice processing. They are responsible for engineering reliable integrations with external ERP and finance systems while ensuring adherence to development and security standards.
Core Objectives
Configure and deliver ServiceNow Source-to-Pay (S2P) capabilities, specifically Catalog Buying, Punchout, Invoice Processing, and Accounts Payable.
Translate functional stories and solution designs into actionable, upgrade-safe technical configurations.
Key Responsibilities
Build and configure catalog structures, user buying experiences, business rules, notifications, and role-based access.
Develop and support supplier punchout integrations, handling authentication, data exchange, and cart-return logic.
Automate Accounts Payable (AP) workflows, including invoice intake, validation, matching, exception routing, and approvals.
Engineer reliable integrations between ServiceNow and external ERP, procurement, and finance systems.
Conduct unit testing, technical validation, defect resolution, and deployment support.
Participate actively in Agile sprint ceremonies, backlog refinement, design reviews, and UAT triage.
Ensure all implementations strictly adhere to ServiceNow development and security standards.
Required Skills & Experience
Hands-on ServiceNow configuration and custom development experience within enterprise implementations.
Practical, demonstrable experience with ServiceNow Source-to-Pay (S2P) modules and procurement/finance workflows.
Specific technical experience executing catalog buying, supplier punchouts, and invoice/AP use cases.
Strong proficiency in leveraging ServiceNow integration patterns to connect disparate enterprise systems.
Mandatory Certifications
ServiceNow Certified System Administrator (CSA).
ServiceNow Source-to-Pay (S2P) Accreditation.
Work Authorization
U.S. Citizen physically located on U.S. soil – mandatory.
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