Serve as a subject matter expert for Epic Cadence and Prelude to support build, optimization, and maintenance of patient access workflows. Collaborate with operational leaders to translate business needs into technical solutions and lead implementation and upgrade initiatives.
This is a remote position.
Superlanet is seeking an accomplished Senior Epic Cadence/Prelude Analyst to support high-impact initiatives across our client portfolio. This is a full-time position with several high-visibility initiatives mapped out across our healthcare clients, offering the opportunity to take ownership of critical patient access and revenue cycle workflows.
This role is ideal for a hands-on Epic analyst who thrives in fast-paced environments, enjoys solving complex operational challenges, and can partner closely with clinical, operational, and IT stakeholders to drive meaningful outcomes.
Key Responsibilities
- Serve as a subject matter expert for Epic Cadence and Prelude applications, supporting build, optimization, and ongoing maintenance
- Lead and support implementations, upgrades, and enhancement initiatives across patient access workflows
- Configure and maintain:
- Scheduling workflows (Cadence)
- Registration, ADT, and insurance workflows (Prelude)
- Referrals workflows, including intake, authorization, and tracking processes
- Support and optimize Referrals and Welcome workflows within patient access
- Collaborate with Patient Access, Revenue Cycle, and Operational leaders to translate business needs into Epic solutions
- Troubleshoot system issues, perform root cause analysis, and implement sustainable fixes
- Support testing efforts including unit, integrated, and user acceptance testing (UAT)
- Participate in go-live planning, support, and post-go-live optimization
- Ensure system configurations align with regulatory requirements and organizational best practices
- Create and maintain documentation, workflows, and training materials
Required Qualifications
- Epic Certification in Cadence and Prelude
- 5+ years of hands-on Epic Cadence/Prelude experience, including direct experience supporting Referrals workflows
- Strong understanding of:
- Patient access workflows (scheduling, registration, insurance verification)
- Revenue cycle front-end processes
- Referrals management, including authorization, workqueues, and operational workflows
- Experience with Epic build, configuration, and optimization
- Ability to work independently and manage multiple priorities in a client-facing environment
- Strong communication skills with both technical and non-technical stakeholders
Preferred Qualifications
- Experience supporting multiple Epic implementations or go-lives
- Community Connect experience or background supporting multi-entity / multi-organization Epic environments
- Experience working in California healthcare environments, including familiarity with Medi-Cal, FQHCs, and regional regulatory requirements
- Experience with Welcome workflows within Epic Patient Access
- Exposure to MyChart and digital front door initiatives
- Familiarity with Epic Link and Care Everywhere for external access and data exchange
- Understanding of EDI transactions (eligibility, benefits, coverage) within revenue cycle workflows
- Exposure to Ambulatory workflows in support of clinic operations
- Experience with Haiku/Canto (nice-to-have)
Benefits
Salary based on experience $110,000 - $150,000
Superlanet is offering a $5,000 referral bonus for qualified warm intro referrals that result in placement. Terms and conditions: https://superlanet.com/referral-bonus-program