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The Senior Director of Infrastructure provides hands-on technical leadership for enterprise infrastructure, including Microsoft Azure and 365 environments. This role also involves mentoring the infrastructure team, managing technology strategy, and serving as a senior escalation point for complex technical issues.
About Junior Achievement USA®
Junior Achievement is education for what’s next. As a strategic partner working in collaboration with educators, employers, investors, leaders, and the communities they serve, we are dedicated to helping students achieve academically today and economically tomorrow. As a leader in experiential learning operating on a national scale with over a century of experience, we are driving toward lasting change. This means ensuring a generation of students has the transferable skills and competencies needed to navigate a rapidly changing world. By delivering career-connected learning, we are invested in accelerating economic mobility through education. By helping students become confident, capable, and connected today, we can ensure they have access to opportunity-filled futures tomorrow. Junior Achievement reaches more than 4.6 million students annually across nearly 100 U.S. markets, and is part of JA Worldwide, which serves over 19.9 million students in more than 100 countries. Learn more at www.ja.org.
Position Summary
Reporting to the Vice President of Infrastructure and Service Management, the Senior Director of Infrastructure is a hands-on technical leader responsible for the reliability, security, performance, and continuous improvement of Junior Achievement's enterprise technology infrastructure. The role combines advanced technical execution with team development and strategic leadership, with a significant portion of time spent directly administering, troubleshooting, improving, and modernizing infrastructure alongside the team.
The Senior Director provides deep expertise across Microsoft Azure, Microsoft 365, hybrid infrastructure, identity and access management, networking, hosting, backup and recovery, monitoring, and automation. This leader serves as a senior technical escalation point for complex infrastructure challenges and actively contributes to technical design, implementation, incident resolution, documentation, and process improvement.
Equally important, the Senior Director develops the infrastructure team through hands-on coaching, knowledge sharing, clear expectations, and collaborative problem-solving. This role is well suited for a leader who enjoys remaining close to the technology while helping others grow; someone who takes ownership, works effectively with broad direction, and readily steps in where needed to help the team succeed.
In partnership with the Vice President, the Senior Director also contributes to infrastructure strategy, technology planning, modernization, vendor management, and investment decisions that ensure JA's technology environment continues to meet evolving organizational needs.
Essential Functions
Infrastructure Engineering & Operations
Automation & Continuous Improvement
Team Leadership & Development
Infrastructure Strategy & Business Partnership
Required Qualifications
Desired Qualifications
Compensation
The base salary range for this position is $96,000 to $129,000 annually, with the exact salary depending on relevant experience, demonstrated impact, and alignment with the scope and responsibilities of the role.
Benefits
JA USA’s health care benefits provide coverage when needed—focusing on programs that support and encourage healthy living and your overall well-being. We offer medical, dental, vision, life insurance, long-term disability, holidays, paid time off, and 401(k).
Our Commitment
At JA USA, we believe that our success is directly tied to our ability to foster an environment where all individuals have access to opportunities and can thrive. We are deeply committed to creating a workplace where inclusion and belonging are not just principles but lived experiences. This commitment drives us to attract, develop, retain, and promote a workforce that mirrors the communities we serve, bringing together a wide range of perspectives, experiences, and talents.
We embrace the unique contributions that every JA USA employee brings to our mission and encourage individuals from all backgrounds to join our team. By welcoming various voices, we continue to expand our understanding of the world, and we actively seek to elevate representation of different individual experiences and the perspectives they shape.
We are dedicated to fostering an environment where everyone feels respected, valued, and heard—where people can be their authentic selves and know that they belong. This is how we build a workplace where every individual can succeed, and where we work together to create lasting impact for the young people and communities we serve.
Additional Information
JA USA does not provide sponsorship for employment visas for this position. All candidates must be legally authorized to work in the United States without the need for sponsorship, now or in the future. If this is a remote position, candidates must reside in and be authorized to work in the United States at the time of hire and throughout employment.
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