Senior Consultant - Site Reliability Engineering 🇨🇳

If your client gave you free-range to pick your tech stack, what would you do with it? What would you do if you had a new challenge every day? How would you feel if you could impact people's lives through tech?

Established over 20 years ago, we are a growing Melbourne-based Software Consultancy with a core focus of delivering business-critical digital products to our clients. Our teams work alongside our customers to dissect their complex problems and convert them into value-driven solutions, combining innovative principles in development, design, analysis and quality automation. We utilise Design Thinking and Agile practices to rapidly create customer and business first software, testing and embracing new technologies and trends along the way.

Our Senior Consultants become trusted advisors to our clients, working alongside other client stakeholders to ensure delivery and technical excellence. As a Fabric Senior SRE, you will lead by example—balancing hands-on reliability engineering with high-level guidance on observability, scalability, and incident management.

Your key responsibilities as a Senior Consultant - SRE at Fabric:

• Consultative Ownership: Work with autonomy to own problems and deliver solutions, acting as a bridge between development and operations.

• Observability Architecture: Design and implement robust monitoring solutions using the LGTM stack to ensure system health and performance.

• Reliability Strategy: Advise clients on defining meaningful SLOs/SLIs and managing error budgets to balance innovation with stability.

• AI Assistance: Drive use of AI Agents or AI tools for intelligent automation and improving operational efficiency.

• Incident Leadership: Lead post-incident reviews (Blameless Post-Mortems) to identify systemic improvements and reduce future toil.

• Mentorship: Coach less experienced engineers within Fabric and our client teams on SRE principles and modern infrastructure patterns.

• Advising our clients on the right technical decisions and advocating for the right practices to use

• Being an ambassador for Fabric, promoting our values and the practices we use to make sure we build the software right.

• Participate in interviewing and recruitment based on business needs

• Thought Leadership: Contribute to the SRE community through blog posts, meetups, or internal knowledge sharing.

Operational Support & Availability:

• Rotational Support Coverage: Participate in a sustainable team rotation to provide extended service coverage (including weekends) for business-critical systems.

• Incident Response: Act as a primary responder for high-priority (P1/P2) incidents during your rostered shift, focusing on rapid restoration and clear stakeholder communication.

• The skills you would need to be a Senior Consultant - SRE:

• Strong expertise in Observability: Deep comfort with Grafana, including the LGTM stack (Loki, Grafana, Tempo, Mimir) or Grafana Cloud, OpenTelemetry.

• Container Orchestration: Solid experience with Kubernetes management, configuration, and troubleshooting in production.

• Good understanding of AI Agent frameworks and tools like Grafana AI Assistant.

• Cloud Proficiency: Hands-on experience with GCP or AWS, including networking, security, and cloud-native services.

• Modern Deployment: Proven experience implementing GitOps (ArgoCD) and CI/CD pipelines (GitLab CI, GitHub Actions, etc.).

• Infrastructure as Code (IaC): Experience with tools like Terraform.

• Automation & Scripting: Proficiency in at least one language (e.g., Python, Go, or Bash) for building tooling and automating operational tasks.

• Incident Management: Experience with on-call rotation tools (Grafana on-call, Opsgenie) and a strong commitment to a blameless culture.

Your key benefits of being a part of the Fabric team:

• A variety of business domains to dive into including retail, finance, construction and logistics

• Creating innovative custom products to solve complex problems that existing solutions just can’t

• Collaborating with a team of top notch professionals who are obsessed with value, latest tech and the right way to build a digital product

• Ability to switch projects every 6-12 months to keep you challenged, excited and growing

• Strong support network from the delivery community of practice, leadership and our tech teams to help you address any client challenges you may face

• Very diverse and inclusive environment where people value feedback, connections and collaboration in a workspace

• Enjoy the freedom of a fully remote lifestyle, where you can ditch the commute and deliver high-impact work from the comfort of your own home.

Equal Opportunity & Inclusion
We are committed to providing a workplace that is fair, inclusive, and respectful. Employment decisions are made based on merit, qualifications, and business needs, without discrimination on the basis of gender, age, race, ethnicity, nationality, religion, disability, sexual orientation, gender identity, marital or family status, or any other status protected under applicable local laws. We support reasonable workplace accommodations and encourage applicants from diverse backgrounds to apply.