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AI Summary
The Sales Administrator will manage accounts alongside high-volume sales representatives, serving as an account manager to handle customer requirements, assist with quoting, and provide upsell suggestions. Key duties include managing work across multiple plant locations, maintaining accurate customer data, relaying order instructions, and completing necessary client and sales reports.
COMPANY
Marketing.com brings together people from diverse personal and professional backgrounds to create a technology-centered, people-powered culture that is constantly evolving and redefining how marketing is done. Our team members bring to work a combined history of dedication, service and being the best at what they do—everyday. With over 30 production facilities in the US and Canada (and growing!), we provide comprehensive digital marketing services, commercial printing, warehousing & fulfillment, direct mail marketing, sign manufacturing & fabrication, and promotional products.
Marketing.com brings together people from diverse personal and professional backgrounds to create a technology-centered, people-powered culture that is constantly evolving and redefining how marketing is done. Our team members bring to work a combined history of dedication, service and being the best at what they do—everyday. With over 30 production facilities in the US and Canada (and growing!), we provide comprehensive digital marketing services, commercial printing, warehousing & fulfillment, direct mail marketing, sign manufacturing & fabrication, and promotional products.
We are expanding at warp speed and are adding to our team – from our sales office and shop floor locations to our remote online team members. We are a diverse, creative, and passionate crew who is always looking to discover and implement fresh, innovative ideas and make some pretty amazing things.
JOB SUMMARY
We are seeking a meticulous and adaptable sales administrator to manage accounts in tandem with high volume sales representatives. In this role, you will interface as an account manager with customers to receive order requirements, assist with quoting, provide upsell suggestions, manage work in multiple plant locations, maintain accurate customer information, relay order instructions, and complete required client and sales reports.
ROLES AND RESPONSIBILITIES
• Professional Client Facing Communicator
• Ensure Plants are meeting client requested due dates.
• Participate in Client Meetings (Manage Project Plans, Timelines)
• Participate in internal production and Dot team Meetings.
• Participate in pre and post launch planning, manufacturing difficulties and scheduling.
• Coordinate on client behalf with Business Automation and Dot teams
• Coordinate Production with Plants and Suppliers if needed
• Coordinate press check and print sheets samples for approval.
• Coordinate proofs with plants and the client.
• Participate in SOP meetings.
• Present new ideas.
• Maintain client supplied paper: Monthly Inventory reports
• Maintain pricing Grid
• Request Client Estimates & Prep Quotes for Client
• Receive orders art files and POs.
• Submit production orders and art files to CSR.
• Report inventory management requirements
• Address QA issues and implement new processes.
• Other duties as assigned
BASIC QUALIFICATIONS
- An associate’s or bachelor's degree in business administration or similar preferred.
- Previous experience in sales administration, or a similar role preferred.
Preferred Skills
- Exceptional interpersonal and customer service skills.
- Experience with industry CRM software such as SalesForce.
- Familiarity with sales reports and sales records.
- Proficiency with word processing and spreadsheet software.
- Excellent written and verbal communication skills.
Our Company offers a competitive salary and comprehensive benefits package including but not limited to medical, dental, vision, life insurance, short & long-term disability, 401k, PTO, and Company-paid holidays.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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