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Brown & Brown Insurance

Resident Program Assistant

Posted 2 days ago
0-2 years experience
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AI Summary

The Resident Program Assistant is responsible for monitoring client files, audit records, and policy documentation for accuracy and timeliness. They must also respond to client and carrier inquiries while maintaining strict confidentiality and adhering to company policies.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Essential Duties and Responsibilities:
• Monitor client files for timeliness, open items, accounting and audit records, and other actions 
as necessary.
• Respond to client and carrier requests/questions within ability/knowledge timely
• Review documents such as policies, changes, endorsement and audits for accuracy.
• Maintain appropriate level of confidentiality.
• Follow company policies and procedures.
• Other duties as determined by client and brokers needs
Competencies:
• Planning/organizing—the individual prioritizes and plans work activities and uses time 
efficiently. 
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and 
exhibits willingness to try new things. 
• Oral communication—the individual speaks clearly and persuasively in positive or negative 
situations and demonstrates group presentation skills.
• Written communication—the individual edits work for spelling and grammar, presents 
numerical data effectively and is able to read and interpret written information.
• Problem solving—the individual identifies and resolves problems in a timely manner, gathers 
and analyzes information skillfully and maintains confidentiality. 
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own 
work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing 
demands and is able to deal with frequent change, delays or unexpected events. 
Qualifications: 
• Current enrollment in Business program including, but not limited to Risk Management, Finance, 
Accounting and Marketing 
• Superior communications skills (written and verbal

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. 

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