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Janie

Remote Healthcare Virtual Assistant

Posted 6 months ago
0-2 years experience
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AI Summary

The role involves collaborating with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers to ensure an excellent patient experience. Primary duties include answering patient inquiries, pre-screening calls for triage, medical scribing, and handling medical billing tasks.

About Janie:

Janie is a back office workflow provider that offers medical billing, insurance coordination, and scheduling services to medical groups and practices across the United States. We serve a wide range of medical specialties.
We are seeking talented individuals who are passionate about patient care and making a meaningful impact on people's lives. Our mission is to recruit and train exceptional individuals worldwide to support US medical patients.

About the Position:

This is your opportunity to transition into the healthcare freelancing world! Collaborate with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers, all while ensuring an excellent patient experience. We offer competitive pay, PTO, incentives and more. Don't miss out on this chance to make a difference in healthcare!

Primary Responsibilities:

  • Answer phone calls and address patient inquiries
  • Schedule and confirm appointments
  • Pre-screen calls (triage) and direct patients accordingly
  • Work with insurance and medical records
  • Medical scribing
  • Medical billing
  • Assist with various administrative tasks as needed

Requirements:

  • Fluent in English
  • Great personality
  • Customer service mindset
  • Experience in Healthcare (US)

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