The Project Manager is solely responsible for implementing technology products and ensuring all client business objectives are met. Key duties include creating project work plans, managing operational scope, and maintaining strong client relationships.
This is a remote position.
Fairfax Imaging, part of the Embrace portfolio, is a market-leading provider of mission-critical payment and document processing software for government agencies across North America. The platform enables organizations to efficiently process high-volume transactions, including taxes, fees, and remittances. Its cloud-enabled solution, Quick Modules, supports complex workflows such as mail-in processing, electronic payments, cashiering, and title and registration, helping agencies improve accuracy, speed, and operational efficiency.
The Project Manager has the sole responsibility of the implementation of our technology product. This position will work closely with our customer to ensure all business objectives are met. The project manager is expected to work independently; activities will include working with cross-functional groups to track and monitor tasks; project management methodology will be followed.
PRIMARY RESPONSIBILITIES
Creates and executes project work plans and revise as appropriate to meet changing needs and requirements.
Identifies resources needed and assigns individual responsibilities.
Manages day-to-day operational aspects of a project and scope.
Reviews deliverables prepared by team before passing to client.
Effectively applies our methodology and enforces project standards.
Prepares for engagement reviews and quality assurance procedures.
Minimizes our exposure and risk on project.
Ensures project documents are complete, current, and stored appropriately.
Tracks and reports team hours and expenses on a weekly basis.
Analyzes project profitability, revenue, and margins.
Sets and manages client expectations. Develops lasting relationships with client personnel that foster client ties.
Communicates effectively with clients to identify needs and evaluate alternative business solutions.
Requirements
KNOWLEDGE AND SKILL REQUIREMENTS
Experience
PMP certification is required.
Bachelor’s Degree and five or more years of Project Management experience with implementing large scale technical software.
Must be willing and able to travel up to 30% of the time to support client engagements and project implementation activities.
Communication
Facilitates team and client meetings effectively.
Holds regular status meetings with project team.
Effectively communicates relevant project information to superiors.
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