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AI Summary
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
The Project Operations Analyst I (POA I) supports the assigned department or functional team with guidance on assigned projects and tasks. The POA I develops skills by working closely with other members of the project team, client, clinical/scientific teams, and/or internal and external clients and vendors as needed for successful project execution
What You Will Do:
Key responsibilities include:
- Coordinates assigned clinical project activities, ensuring adherence to timelines, SOPs, quality standards, and performance metrics.
- Supports project planning and execution through milestone tracking, recruitment forecasting, communication plans, and training documentation.
- Identifies operational risks, supports issue resolution, and contributes to CAPA implementation and project compliance activities.
- Maintains TMF/eTMF quality and inspection readiness, including QC/QR reviews and document management activities.
- Assists with vendor oversight, resource coordination, invoice approvals, and stakeholder communication across project teams.
- Supports project reporting, financial tracking, operational data reviews, and data quality management to ensure accurate study oversight.
- Contributes to study closeout activities, system updates, documentation reconciliation, and successful project delivery.
Your Profile:
- Bachelor’s degree in Life Sciences, Healthcare, Business Administration, or a related field.
- Previous experience as a Project Analyst, Project Assistant, or similar project support role within a CRO environment.
- Proactive, hands-on, and solution-oriented problem solver.
- Fluency in English, both oral and written, with excellent communication skills.
- Process-driven with strong attention to detail and superior organizational skills.
- Dedicated team player.
- Experience managing multiple, varied tasks simultaneously and independently.
- Analytical and data-driven mindset with advanced proficiency in Microsoft Excel.
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#LI-REMOTE
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
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