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The Program Manager will support the expansion and sustainability of the High-Fidelity Wraparound model by providing training, coaching, and fidelity monitoring to providers across New Mexico. They are responsible for guiding staff from onboarding through certification and conducting formal fidelity evaluations.
Department Contact: Brooke Stanley Tou, 575-646-6322, bastou@nmsu.edu
Internal or External Search: External - Open to all applicants
Advertising Summary: The Center of Innovation (COI) is looking for a new High-Fidelity Wraparound Coach and Trainer to serve New Mexico Providers. The COI provides training and program implementation support throughout New Mexico to strengthen and expand the behavioral health and other child and family-serving systems in New Mexico.
Position Title: Program Manager Senior
College/Division: Cooperative Extension Service
Department: 310021-EXTENSN HOME EC PGM UNIT
Location: Remote
Offsite Location (if applicable): Within New Mexico
Target Hourly/Salary Rate: Commensurate with qualifications.
Appointment Full-time Equivalency: 1.0
FLSA Status: Exempt
Bargaining Unit Announcement: This is NOT a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).
Contingent Upon Funding: Not Applicable
Standard Work Schedule: Standard (M-F, 8-5)
If Not a Standard Work Schedule:
Job Duties and Responsibilities: Support the expansion and sustainability of High-Fidelity Wraparound throughout New Mexico. Provide training, coaching and fidelity monitoring of Facilitators in Training, Certified Wraparound Facilitators, and Coaches at behavioral health agencies statewide. Responsibilities include providing support to Wraparound program staff and provider leadership to sustain their own community outreach, program promotion, and referral processes. Provide in-person and virtual training and coaching of the NM-HFW model to identified Wraparound provider agency staff from onboarding through certification. Conduct fidelity evaluations according to the NM-HFW Program Manual & Provider Implementation Guide. In-State Travel required.
Required Education and Experience:
Associate's Degree + 9 years of relevant experience or a Bachelor's degree + 7 years of relevant experience. Master's degree or higher preferred.
Equivalent Qualifications:
Preferred Qualifications:
Experienced trainer; familiar with Motivational Interviewing and the Nurtured Heart Approach. Certified NM High Fidelity Wraparound Facilitator with 3 or more years of experience in Wraparound; NM HFW Coaching Endorsement.
Special Certification/Licensure:
Certified High Fidelity Wraparound Facilitator; NM HFW Coaching Endorsement
Environment: Work is normally performed in a typical interior/office work environment.
Physical Effort: No or very limited physical effort required.
Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.
Risk: No or very limited exposure to physical risk.
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