Principal Business Improvement Manager

We have a fantastic opportunity for a permanent Principal Business Improvement Manager to join our Transport Infrastructure team. This role can be based from anywhere in the UK. The candidate must be willing to travel across the UK - a Company Car will be provided.

The business improvement function helps people across all parts of Amey to deliver sustainable change. It provides training and coaching to increase skill levels, the tools and infrastructure needed to support structured continuous improvement, and direct support to delivery teams on the most challenging improvement projects and programmes. Working with the business it helps Amey to achieve its objectives and grow.

The Principal Business Improvement Manager is responsible for developing and supporting improvement projects and programmes that are aligned with the overall Amey business strategy.

The standard working hours are 40 hours per week and this position offers a competitive salary

What you’ll do:

Enabling change

• Increasing the number of people in Amey with the skills and capabilities to deliver change through the delivery of a range of business improvement training products, including supporting the secondment of high potential individuals into the business improvement team, and the transfer of skills through delivery of improvement projects.
• Promoting a culture of continuous improvement through engagement with business leaders and staff at all levels and the provision of the infrastructure needed to enable innovation across the business.

Delivering improvement

• Supporting the prioritisation of improvement effort by developing, reviewing and analysing Amey KPIs, contract and functional performance management frameworks and other management information, and undertaking diagnostic and benchmarking exercises to support decision-making
• Developing, delivering and/or supporting the delivery of strategic improvement projects, change programmes, mobilisation and integration exercises, and innovation

Transferring knowledge

• Developing and implementing the company’s management system, ameyINTEGRATES, and ensuring that it supports work winning and operational improvement
• Facilitating and enabling communities of practice to identify and share improvement opportunities and provide essential input into work winning

Encouraging Innovation and Managing Change

• Challenging existing processes, introducing new approaches to improve the quality and efficiency and effectiveness of processes, actively encouraging and supporting creativity in the contract and project improvement team members.

Working Together

• The Principal Business Improvement Manager will be able to develop effective relationships with key stakeholders through consultation, advice, facilitation of discussion and resolution of conflict.
• Working and consulting with internal stakeholders in a constructive and helpful way, offering advice as appropriate to achieve improvement, project milestones and deliverables. This will involve developing relationships with stakeholders to establish trust, credibility and respect.

Achieving and Improving

• The Principal Business Improvement Manager will be able to effectively deploy process improvement tools and techniques and use the relevant tools available to schedule, plan, track and correct process performance.
• Understanding how to obtain and ensure quality results to achieve total customer satisfaction, and where appropriate challenging accepted practices.

Communicating Effectively

• Communicating effectively in writing and orally, having the ability to translate complex information including Client requirements to provide information in a way that is accessible and easily understood.
• The Principal Business Improvement Manager may need to influence and persuade stakeholders/customers to accept a particular way forward, sometimes dealing with resistance to the proposals.

Leading and Managing Others

• The ability to direct, manage and motivate the improvement and project teams, setting achievable objectives and taking responsibility for making decisions and for providing constructive feedback.
• The Principal Business Improvement Manager will have the ability to plan and manage the deployment of resources to meet improvement objectives.

Why Join Us?

At Amey, we don’t just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here’s what you can expect when you join our team:

® Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.

® Company Car/Car Allowance

® Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader

® Training Opportunities: Unlock your potential with comprehensive training tailored to your growth.

® Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.

® Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.

® Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.

® Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.

® Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.

® Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.

What You’ll Bring:

• A Project Management qualification, preferably at degree level or equivalent
• Proven experience in infrastructure project management, ideally within the Highways, renewable energy, utilities or transportation sectors
• Excellent stakeholder management experience
• The ability to develop and deliver multiple improvement projects with successful outcomes
• Ability to lead cross-functional teams in a fast-paced, evolving environment
• Strong financial and commercial awareness, with an understanding of the commercial impact of improvement projects and change programmes

If you’re ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.

Application Guidance

At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.

As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.

If you have any questions or need any adjustments during the recruitment process, don’t hesitate to reach out to Jessica Patel, our recruiter for this role, at Jessica.patel1@amey.co.uk 

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