The MDU OSP Coordinator manages the end-to-end fiber build process by collaborating with engineering and construction vendors to ensure project timelines and quality standards are met. They act as the primary point of contact for property owners and oversee site surveys, design reviews, and workflow tracking.
Description
Tillman FiberCo is building a network with future-forward technologies, systems and network architecture that will be ultimately capable of delivering 40Gbps+ to customers. Tillman FiberCo is a portfolio company of Tillman Global Holdings, a holding company focused on building premier digital infrastructure businesses globally. We have an incredible opportunity for an MDU OSP Coordinator in Miami area.
Responsibilities:
- Use and apply understanding of all MDU/MTU materials and components available to meet build demands.
- Provide an ongoing collaboration between the Engineering Vendor and Construction Vendor to build teamwork.
- Handoff approved PAL package to MDU Engineering Vendor
- Coordinate Site Survey Dates for Engineering Vendor and communicate to property owner.
- Attend Site Survey meetings with both Engineering and Construction vendor so everyone stays on the same page.
- Review and approve High Level Design (HLD) from Engineering Vendor.
- Review and accept Low Level Design (LLD) from Engineering Vendor
- Coordinate Construction Start Dates for OSP and ISP Vendor and communicate to property owner.
- Review all phases of workflow in SiteTracker to ensure critical dates are met.
- Identify opportunities to use the most cost-effective materials and design techniques available.
- Make recommendations for material inventories vs. job specific needs.
- Educate and excite customers while leveraging innovative business solutions.
- Ensure a positive customer service process by overseeing all phases of the ISP build.
- Act as Single Point of Contact for all property owner-initiated complaints.
- Work directly with sales teams to help answer any questions prior to property owner access approval.
Requirements
What we are looking for:
- Experience in all aspects of MDU and MTU fiber builds.
- 2+ years’ experience in construction of the ISP for MDUs and MTUs (at least a year)
- Willingness to travel within your assigned geographic area.
- Valid driver’s license.
- Successful completion of Motor Vehicle Record check.
As a growing company, we are committed to attracting and developing the absolute best talent by offering a workplace where results are recognized and rewarded. We offer a terrific opportunity for you to grow:
- Challenging, rewarding career within a growing company, backed by a global investor and owner of digital infrastructure assets.
- Competitive Salary
- East Coast based company (will work on EST time)
- Remote WFH convenience
- Direct Hire Opportunity
- Collaborative environment, with on-the-job training and mentorship opportunities
- Competitive benefits and wellness package, including medical, dental and vision coverage.
- 401k plan with company match
- Generous PTO and 11 holidays annually
- Paid parental leave.
- Employee Recognition Program