IT Business Analyst - Payments / Banking

• Gather, analyze, and document business and functional requirements from stakeholders.
• Work closely with business users, technology teams, developers, and QA teams to translate requirements into technical solutions.
• Prepare BRDs, FRDs, user stories, functional specifications, process flows, and acceptance criteria.
• Use SQL for data analysis, validation, reconciliation, and investigation of business requirements/issues.
• Leverage AI tools to improve requirement analysis, documentation, data analysis, process optimization, and BA productivity.
• Analyze business processes, identify gaps, and recommend improvements.
• Support UAT, functional testing, defect analysis, and production issue investigation.
• Work with technical teams to understand APIs, data flows, integrations, and system dependencies.
• Perform data validation and ensure solutions meet business and functional requirements.
• Coordinate with multiple stakeholders throughout the project lifecycle.
• Maintain clear documentation of requirements, processes, changes, and decisions.

Requirements

• Strong experience as an IT / Technical Business Analyst.
• Proficiency in SQL – ability to write queries and perform data analysis/validation.
• Hands-on experience using AI tools for analysis, documentation, productivity, or business problem-solving.
• Basic understanding of banking and financial services.
• Knowledge of Debit/Credit transactions and Payments.
• Good understanding of business requirements, functional specifications, user stories, and UAT.
• Strong communication and stakeholder management skills.
• Ability to work effectively with both business and technical teams.

Good to Have

• Exposure to Intraday Liquidity (IDL) or liquidity management.
• Experience in banking payment systems.
• Knowledge of SWIFT / ISO 20022 / payment messages.
• Understanding of APIs, system integrations, and data flows.
• Experience working in Agile/Scrum environments.
• Familiarity with tools such as JIRA, Confluence, Postman, or similar BA/project tools.