*INTERNATIONAL* Pre-Litigation personal injury team trainer

 Posted 2 hours ago
  
 Worldwide
  
 $7 - $8 per hour
  
⭐ 2-5 years experience
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AI Summary

Responsible for onboarding and training new pre-litigation staff and developing standard operating procedures. The role involves monitoring quality control in case handling and conducting ongoing coaching sessions to improve team performance.

This is a remote position.

Now Hiring: Remote Pre-Litigation Personal Injury Trainer (International Candidates Only)

Are you an experienced personal injury professional with a passion for coaching and developing others? We are seeking a knowledgeable and motivated Pre-Litigation Personal Injury Trainer to join our growing team. This is a fully remote opportunity for international candidates with extensive experience in U.S. personal injury pre-litigation.

In this role, you will be responsible for onboarding and training new pre-litigation team members, improving staff performance, maintaining training materials, and ensuring consistency in case handling and client service. You will play a key role in building confident, high-performing teams that provide exceptional support to clients throughout the pre-litigation process.

International applicants only. Candidates must have prior U.S. personal injury pre-litigation experience.

Qualifications

  • Minimum of 3+ years of experience in U.S. personal injury pre-litigation
  • Prior experience training, mentoring, or supervising legal staff is strongly preferred
  • Thorough understanding of the pre-litigation process, from intake through settlement
  • Strong knowledge of case management, medical records, treatment coordination, demands, negotiations, and client communication
  • Excellent communication, leadership, and coaching skills
  • Highly organized with the ability to manage multiple training initiatives
  • Comfortable using case management software and remote collaboration tools
  • Passion for developing and supporting high-performing teams

Key Responsibilities

  • Onboard and train new pre-litigation staff, including case managers, negotiators, intake specialists, and legal assistants
  • Develop, maintain, and improve training materials, standard operating procedures (SOPs), and workflow documentation
  • Conduct coaching sessions, performance reviews, and ongoing skill development
  • Ensure staff follow firm processes, deadlines, and client communication standards
  • Train employees on case management systems and best practices
  • Collaborate with leadership to identify training needs and improve operational efficiency
  • Lead refresher training sessions and continuing education for existing team members
  • Monitor quality control in case handling, documentation, medical treatment tracking, and settlement preparation
  • Serve as a resource for team members by answering questions and reinforcing best practices

What We Offer

  • Competitive compensation based on experience
  • Fully remote position
  • Opportunity to help build and improve training programs for a growing personal injury organization
  • Supportive leadership and collaborative team environment
  • Meaningful work helping develop successful pre-litigation professionals

Requirements

  • Must be located outside of the United States
  • Must have prior U.S. personal injury pre-litigation experience
  • Must have excellent English communication skills
  • Must have a reliable internet connection and a dedicated home office
  • Must be available to work full-time during U.S. business hours

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