Helpdesk Service Technician

This is a remote position.

Responds to, analyzes and resolves tier 1 and tier 2 computer hardware, software, telecommunications, mobile device and other IT related service requests for the companies. Provides application software installation and testing for standard desktop applications. Provides application software installation for business unit applications. Occasional travel to various company locations is required. Occasional work on nights and weekends is required.

Requirements

• Associates Degree in Computer Science or related field preferred.
  
• Minimum 1 year work experience and/or training in providing end user service of Microsoft Windows based desktop hardware, software and networking required.
  
• An Equivalent combination of education and job-related experience will be considered.
  
• Any additional education/experience requirements.
  

Benefits

• Health insurance
  
• Dental insurance
  
• 401(k)
  
• Paid time off
  
• Vision insurance