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The Systems & Automation Lead will own and optimize backend operations, including GoHighLevel, Google Workspace, and Notion systems. They are responsible for creating SOPs, automating workflows, and ensuring data accuracy to support the coaching and front-desk teams.
This is a remote position.
We’re looking for a highly organized, tech-savvy Systems & Automation Lead to own and optimize the backend systems of a growing gym. This role is ideal for someone who enjoys building scalable workflows, automating processes, and creating clear systems that keep operations running smoothly—so the coaching and front-desk teams can focus on delivering an excellent member experience.
Own, manage, and optimize GoHighLevel for CRM, automations, pipelines, lead tracking, SMS/email campaigns, and member communication
Oversee Google Workspace (Google Suite) including Gmail, Drive, Docs, Sheets, Calendars, and internal organization
Design, build, and maintain Notion systems for SOPs, task management, staff dashboards, onboarding, and internal documentation
Manage and support MindBody for scheduling, memberships, client profiles, payments, and reporting
Create, document, and maintain standard operating procedures (SOPs) for daily operations
Identify inefficiencies and implement automation solutions to improve internal workflows
Support staff with systems training, troubleshooting, and process improvements
Ensure data accuracy, consistency, and clean handoffs across all platforms
Strong hands-on experience with GoHighLevel
Proficiency in Google Workspace
Advanced or working knowledge of Notion for business systems
Experience using MindBody (fitness/wellness industry experience strongly preferred)
Excellent organizational and communication skills
Ability to work independently and take ownership of systems and outcomes
Detail-oriented with a process- and improvement-driven mindset
Experience working with gyms, studios, or fitness businesses
Automation experience with tools like Zapier, Make, or similar
Understanding of sales funnels, lead nurturing, and member retention systems
Flexible work schedule
Opportunity to make a real operational impact
Long-term role with room to grow and expand responsibilities
Collaborative, results-focused environment
Competitive pay
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