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Hennepin Healthcare

Epic Application Analyst Intermediate - EpicCare Ambulatory

Posted 2 months ago
2-5 years experience
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AI Summary

The analyst is responsible for configuring and modifying EpicCare Ambulatory solutions to resolve technical issues and improve system functionality. They will collaborate with technical specialists and end-users to document builds and support system upgrades.

SUMMARY:

We are currently seeking an Epic Analyst (EpicCare Ambulatory) to join our team. This fulltime role will work days (primarily remote). 

Purpose of this position: Under general supervision, support the IS&T team in maintaining Epic system and associated applications with integration/interfaces with Epic.

RESPONSIBILITIES:

  • Research to develop, configure, and modify moderate to high complexity "break fix" solutions in Epic
  • Create documentation of build
  • Review, build, test, debug, and document progress of Epic issues in partnership with the TS utilizing the SLG process and release notes
  • Participate in testing phases of associated applications during implementations and upgrades
  • Develop strong relationships with end user communities, customers, and business partners
  • Provide Epic content expert support for applications with integration/interfaced systems
  • Identify opportunity for process/system improvements by adopting new Epic functionality
  • Provide regular and/or off hour on call support as scheduled
  • Perform other duties as assigned


QUALIFICATIONS

Minimum Qualifications:

  • 3 years relevant of comprehensive professional experience working in the electronic health record, Epic
  • Associates of Arts (AA) or Bachelor’s degree

-OR-

  • An approved equivalent combination of education and experience

Preferred Qualifications:

  • Experience developing technical/systems design specifications and building system solutions
  • Ability to provide customer focused service and communicate the value of proposed solutions

Knowledge/Skills/Abilities:

  • Ability to think strategically and demonstrate flexibility to adapt to changes in organizational or department priorities
  • Demonstrated analytical, critical thinking, problem solving and conflict resolution skills
  • Ability to multi-task and prioritize tasks
  • Ability to explain or demonstrate technology in a manner suited to the audience

License/Certifications:

  • 1 Current Epic Certification (EpicCare Ambulatory)

-OR-

  • 1 Current Epic Accreditation (EpicCare Ambulatory)

-OR-

  • 1 Current Epic Proficiency Self-study (EpicCare Ambulatory)

-OR-

  • 1 Current Epic Proficiency (EpicCare Ambulatory)

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