Entry Level Customer Service (Work From Home)

 Posted 3 months ago
     
0-2 years experience
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AI Summary

The primary responsibility involves connecting with members via scheduled virtual appointments to provide clear information about available supplemental benefit programs. This includes assisting clients with applications, documentation, answering questions, and maintaining accurate records.

Overview

We are currently seeking motivated and dependable individuals to join our growing remote team. This opportunity is ideal for those looking to build a long-term career while working in a structured, supportive environment from home.

In this role, you will connect with individuals who have already expressed interest in learning more about their available benefits. There is no cold calling or door-to-door work — all interactions are conducted through scheduled virtual appointments.


About Us

With over 60 years of experience, our organization partners with labor unions, credit unions, and associations across North America to provide access to supplemental benefit programs.

Our focus is on education and service, helping individuals and families understand their options and make informed decisions.


Responsibilities

  • Connect with members through scheduled virtual appointments

  • Provide clear and accurate information about available programs

  • Assist with completing applications and required documentation

  • Answer questions and support clients throughout the process

  • Maintain accurate records and follow internal procedures

  • Participate in training and ongoing development opportunities


Qualifications

  • Strong communication and interpersonal skills

  • Professional, reliable, and well-organized

  • Comfortable working remotely with basic computer tools (Zoom, email, data entry)

  • Ability to manage time effectively and stay self-motivated

  • Customer service or sales experience is an asset but not required

  • Must be eligible to pass a background check


What We Offer

  • Paid training — no prior experience required

  • Weekly pay with bonus opportunities

  • 100% remote work flexibility

  • Clear path for advancement into leadership roles

  • Ongoing mentorship and support

  • Positive, team-oriented environment

  • Long-term income potential


Apply Today

If you are looking for a remote opportunity with growth potential and a supportive team environment, we encourage you to apply and learn more.

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