Director of AI Enablement

Position Summary

We are seeking a strategic and execution-focused Director of AI Enablement to lead the adoption of AI-driven workflows across the organization. This role is responsible for identifying high-impact opportunities, designing scalable solutions, and embedding agentic AI capabilities into core business processes.

As a key leader within the Technology organization, you will bridge business needs and technical capabilities by partnering with functional leaders to transform how work gets done through intelligent automation, AI agents, and modern workflow design.

You will also build and lead a high-impact team—including AI practitioners and interns—focused on delivering measurable business outcomes through AI enablement initiatives.

Essential Duties and Responsibilities

AI Strategy & Business Transformation

• Define and execute the organization’s AI Enablement strategy, aligned to business priorities.
• Partner with leaders across departments (e.g., operations, product, finance, customer support) to identify and prioritize AI use cases.
• Design and oversee the implementation of agentic workflows that automate tasks, augment decision-making, and improve efficiency.
• Establish frameworks for evaluating, selecting, and deploying AI tools, platforms, and vendors.
• Build and manage a pipeline of AI initiatives, from ideation through production deployment.
• Lead, mentor, and develop a team focused on AI workflow design and implementation (including interns and early-career talent).
• Drive adoption through training, documentation, and internal evangelism of AI capabilities.
• Define success metrics and track ROI of AI initiatives across the organization.
• Ensure responsible and secure use of AI, including governance, compliance, and risk management practices.
• Stay current on emerging trends in AI, agent-based systems, and automation, and translate them into practical applications.