Delivery Manager (Remote, Full-Time) [HR183]

About Smart Working
At Smart Working, we believe your job should not only look right on paper but also feel right every day. This isn’t just another remote opportunity - it’s about finding where you truly belong, no matter where you are. From day one, you’re welcomed into a genuine community that values your growth and well-being.

Our mission is simple: to break down geographic barriers and connect skilled professionals with outstanding global teams and products for full-time, long-term roles. We help you discover meaningful work with teams that invest in your success, where you’re empowered to grow personally and professionally.

Join one of the highest-rated workplaces on Glassdoor and experience what it means to thrive in a truly remote-first world.

About the Role
We are seeking an experienced Delivery Manager to play a key role in driving the successful delivery of digital products within a fast-paced, cross-functional environment. Working closely with Product Owners, Technical Leads, and delivery teams, you will be responsible for ensuring product roadmaps are executed effectively, predictably, and with a strong focus on customer outcomes.

This role requires a delivery professional who is comfortable operating in complex business environments, balancing strategic roadmap planning with day-to-day delivery execution. You will help teams continuously improve delivery practices, manage stakeholder expectations, mitigate risks, and create an environment where high-quality work can be delivered consistently.

The ideal candidate will bring a strong background in agile delivery, stakeholder management, and continuous improvement, with the ability to adapt delivery methodologies to suit different teams and products.

• Lead the delivery of product roadmaps within cross-functional teams, ensuring the successful execution of strategic initiatives.
• Partner closely with Product Owners and Technical Leads to deliver user-focused digital products and experiences.
• Facilitate sprint planning, roadmap planning, and ongoing prioritisation activities.
• Apply and adapt delivery methodologies to meet the needs of individual teams, products, and business objectives.
• Drive predictable, high-quality delivery in a fast-paced and evolving environment.
• Monitor and report on roadmap milestones, delivery progress, dependencies, risks, and blockers.
• Use delivery metrics and team performance data to identify opportunities for continuous improvement.
• Establish and enhance delivery frameworks, processes, and best practices.
• Identify, manage, and escalate risks and issues proactively to minimise delivery impact.
• Foster collaboration across engineering, product, business, and stakeholder groups.
• Support teams in maintaining focus, removing impediments, and improving overall delivery effectiveness.
• Build strong relationships with stakeholders at all levels, ensuring clear communication and alignment throughout the delivery lifecycle.

• 5+ years of experience in Delivery Management, Project Management, or a similar technology-focused delivery role.
• Proven experience working within cross-functional product and engineering teams.
• Strong experience delivering digital products and managing complex delivery roadmaps.
• Demonstrated ability to manage stakeholders across multiple levels of seniority.
• Experience leading sprint planning, roadmap planning, and delivery governance activities.
• Strong understanding of Agile delivery methodologies and frameworks.
• Experience implementing, improving, and scaling delivery processes and frameworks.
• Excellent organisational, prioritisation, and communication skills.
• Strong risk management skills, including the ability to identify, assess, and proactively mitigate delivery risks.
• Experience using delivery metrics and reporting to drive team performance and continuous improvement.
• Ability to adapt delivery approaches based on team maturity, product requirements, and business needs.
• Strong problem-solving skills and the ability to manage competing priorities in a dynamic environment.
• Experience working in complex business environments with multiple stakeholders and dependencies.

• Experience partnering with Data, Analytics, or Data Engineering teams.
• Experience working within regulated industries or highly governed environments.
• Exposure to digital transformation, SaaS, or large-scale technology programmes.
• Experience with Lean, Scrum, Kanban, or hybrid delivery frameworks.
• Relevant certifications such as Scrum Master, Agile Practitioner, PRINCE2, PMP, or equivalent.
• Experience working within travel, aviation, e-commerce, or customer-facing digital product environments.

• Fixed Shifts: 12:00 PM - 9:30 PM IST (Summer) | 1:00 PM - 10:30 PM IST (Winter)
• No Weekend Work: Real work-life balance, not just words
• Day 1 Benefits: Laptop and full medical insurance provided
• Support That Matters: Mentorship, community, and forums where ideas are shared
• True Belonging: A long-term career where your contributions are valued

At Smart Working, you’ll never be just another remote hire.

Be a Smart Worker - valued, empowered, and part of a culture that celebrates integrity, excellence, and ambition.

If that sounds like your kind of place, we’d love to hear your story.