Correspondence Specialist

Who We Are

Political Asylum Lawyers is a Houston-based immigration law firm focused on asylum cases. We help immigrants all over the United States secure their futures here through asylum, combining exceptional standards with deep respect for the human reality behind every case. 

Our work changes lives. The standards we maintain, the discipline behind our work, and the way we show up every day can determine whether someone is able to stay safe and build a stable future in the United States. That is why we operate with integrity, urgency, and excellence, and why we expect every team member to take full ownership of their role.

Everything we do is guided by our core values: integrity, excellence, accountability, teamwork and passion.

Working here means:

• High-stakes responsibility: our work is of great consequence for our clients
• Deeply meaningful outcomes: our work changes lives for the better
• Emotionally demanding moments: resilience and maturity are essential
• High standards and constant growth: excellence and continuous improvement are expected
• Mission-driven teamwork: we’re passionate about helping immigrants secure their future in the United States through asylum, and we know that meeting our high standards requires each of us to take ownership, communicate proactively, and support one another

If you want a career where your skills create tangible change in the world, this is it.

Learn more about what it’s like to work with us here:  politicalasylumlawyers.com/careers

The Role

We are seeking an organized, detail-oriented Correspondence Specialist who excels at managing official communications and is passionate about advocating for people facing crisis.

You'll work from home. You'll need a quiet space, fast internet, and the discipline to stay on task without close supervision.

Your primary focus will be managing all official correspondence received from government entities and other stakeholders. You'll review scanned mail and email daily, follow detailed handling instructions to determine the right action for each item, update internal systems and calendars, and notify the right people and clients on time. This is an absolutely vital function at the firm, and it must be handled with exceptional care and professionalism. Attention to detail is everything.

You must be flexible: the nature of your tasks may change daily or over time, with you stepping up to do whatever is needed to give clients the best experience possible. Policies and procedures will change frequently, as we're a fast-growing company constantly experimenting to optimize our delivery of services.

To be clear, the work is at times intense: we're doing important, in some cases life-or-death, work for clients on compressed timelines, and we're serious about promoting a culture of excellence in all that we do. If you can handle that, and you're passionate about supporting people who truly need the best help possible as they face crisis, you'll find working at Political Asylum Lawyers immensely rewarding.

This role is open to candidates located in Argentina.

What You'll Do

Your day-to-day responsibilities will vary based on the firm's needs, but will include a combination of the following:

Mail & Correspondence Management

• Review and manage scanned mail and email correspondence daily.
• Apply firm-specific handling instructions to determine the appropriate course of action for each item.
• Notify relevant personnel about important or time-sensitive correspondence.
• Ensure all mail processing is completed according to the firm's procedures and protocols.

Calendar & System Updates

• Update internal calendars by adding events and deadlines based on correspondence.
• Send timely email notifications to clients and personnel regarding updates and deadlines.
• Ensure all information is entered accurately into internal systems to avoid missed deadlines.

Communication & Coordination

• Serve as the primary point of contact for correspondence-related inquiries within the firm.
• Collaborate with other departments by providing timely notifications and updates.
• Ensure smooth, clear communication around mail processing to support operational needs.

Administrative Support

• Provide cross-departmental support to assist other teams with projects or initiatives, as needed.
• Support the creation and enhancement of company protocols and processes.

Requirements

Who You Are

We're looking for professionals who combine strong organizational instincts with genuine passion for our mission. The ideal candidate brings:

▸  A genuine commitment to helping immigrants secure their future in the United States through asylum.

▸  Outstanding organizational skills and exceptional attention to detail.

▸  Fluency in Spanish and English - you'll use both every day on the job.

▸  Strong communication and interpersonal skills.

▸  The ability to manage multiple deadlines simultaneously and track tasks without close supervision.

▸  Empathy and patience when working with clients in crisis situations.

▸  The ability to work well under pressure and maintain accuracy during intense periods.

▸  Tech-forward skills and eagerness to learn new online systems and procedures.

Benefits

What We Offer

This position offers a monthly gross salary of USD 1,300, commensurate with experience and qualifications.

• 11 U.S. federal holidays off (paid) regardless of your location
• Week between Christmas and New Year's — office closed, fully paid
• Local holiday work that doesn't coincide with a U.S. holiday is compensated per your country's labor laws
• Comprehensive training program — we invest in bringing you up to speed on our systems and best practices
• Mentorship and collaboration — learn from experienced practitioners in your field and contribute your expertise
• Career advancement paths — we promote from within and create opportunities
• Equipment support — stipend or provided equipment to set up your home office, available after 4 months on the job
  

How to Apply

To apply, please submit a resume and a cover letter, both of which must be in English.

Your application won’t be considered without a cover letter. Your cover letter should explain why you’re uniquely qualified for this particular position, and why you would be a great fit for our law firm. Generic, copy/paste cover letters will be discarded.

Upload your cover letter and resume, in PDF format, through the software program where you’re viewing this announcement.

Please do not call or email us about this opening.