Contract Services Coordinator (014-1292)

​​Looking for Philippines-based candidates

Job Role: Contract Services Coordinator

Compensation range: $1,400 AUD - $1,800 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: AU business hours (approx. 9 AM - 5 PM, Monday to Friday).

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: A well-established Australian business operating in the building improvement and asset maintenance space. They deliver project-based solutions focused on the refurbishment, enhancement, and upkeep of existing commercial and public-use facilities. Their work commonly includes upgrades to operational spaces, internal fit-outs, make-good works, and external infrastructure improvements across sectors such as education, healthcare, and other institutional environments.

Role Overview: We’re looking for an organised and proactive Contract Services Coordinator to support the delivery of a busy maintenance contract.

This role is responsible for coordinating planned and reactive maintenance requests, scheduling technicians and subcontractors, maintaining accurate job records, communicating with clients, and supporting the invoicing and administration process.

You’ll work closely with the Contract Services Team Lead, Contract Services Manager and Supervisors to ensure jobs are scheduled efficiently, completed on time, and properly documented.

Key Responsibilities: 

Scheduling & Maintenance Coordination

• Coordinate planned and reactive maintenance requests across multiple clients.
• Schedule technicians and subcontractors based on availability, location, skills and compliance requirements.
• Monitor daily schedules and make adjustments when jobs are delayed, rescheduled or become urgent.
• Coordinate technician attendance, site access and job requirements.
• Manage competing priorities while ensuring jobs are progressing within agreed timeframes.
• Assist with managing on-call schedules and timesheet accuracy.

Job Management & Administration

• Create, update and maintain jobs, quotes and work orders in SimPRO or similar job management systems.
• Keep job statuses, technician hours, materials, rates and other information accurate and up to date.
• Follow up outstanding jobs, quotes, purchase orders and work orders.
• Maintain client portals and internal records.
• Prepare and support accurate job invoicing and ensure required documentation is submitted.
• Assist with contract administration, document control and general administrative tasks.

Client & Stakeholder Communication

• Communicate with clients regarding bookings, scheduling changes, technician attendance and job completion.
• Respond promptly and professionally to client enquiries.
• Provide regular updates via email, phone and client portals.
• Escalate issues appropriately and assist with resolving scheduling or service-related concerns.
• Maintain strong working relationships with technicians, subcontractors, supervisors and clients.

Compliance & Documentation

• Ensure technicians and subcontractors have the required inductions, safety checks and documentation before attending sites.
• Maintain accurate records to support contract and client requirements.
• Ensure required documentation is provided with invoices to minimise payment delays.
• Support compliance with relevant workplace health and safety, quality and environmental requirements.

Required Skills and Qualifications:

• 1–3 years’ experience in scheduling, maintenance coordination, facilities management, construction, trade services or a similar environment.
• Experience coordinating planned and reactive maintenance tasks.
• Strong scheduling and coordination experience.
• Experience using SimPRO or a similar job management/field service system.
• Understanding of building, maintenance, or trade service processes.
• Strong written and verbal English communication skills.
• Excellent attention to detail and data accuracy.
• Proficiency with Microsoft Office and general business software.
• Ability to work collaboratively with technicians, subcontractors, supervisors, and management.
• Ability to work independently and take ownership of tasks through to completion.

Work Arrangement & Expectations:

This is a remote role that will be set up via an Employer of Record (EOR) service.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work.
• Reflect this engagement on their LinkedIn profile.