Community Operations Intern

 Posted 2 months ago
     
0-2 years experience
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AI Summary

This role involves supporting user engagement, gathering user insights, and identifying growth opportunities by interacting with users via chats, calls, and in-app messages. Responsibilities also include promoting user-facing activities and translating observed user behavior and trends into actionable ideas for the team.

We’re looking for proactive and people-oriented interns to join our team. This role is at the frontlines of our community—supporting user engagement, gathering user insights, and helping identify opportunities to drive growth.

What you’ll do:

  • Engage with users through chats, calls, and in-app interactions
  • Promote and facilitate user-facing activities
  • Understand user behavior and needs
  • Build relationships with users across different backgrounds
  • Observe and flag trends, issues, and micro-opportunities for growth
  • Work closely with the team to translate user insights into actionable ideas 

What we’re looking for:

  •  Self-motivated and willing to learn in a fast-paced environment
  • Comfortable interacting with people from different backgrounds
  • Good comprehension and speaking skills
  • Observant, curious, and proactive in asking questions
  • Willing to take initiative and support team goals 


Qualifications:

  •  Currently enrolled in college or a recent graduate
  • Open to any course, but experience in community work, sales, or orgs is a plus
  • Must have a personal smartphone and laptop
  • Amenable to flexible schedules, including occasional weekends or holidays 


Why this role matters:
This internship gives you hands-on experience working directly with users—understanding real behavior, building relationships, and contributing to how a company grows from the ground up.



Location

Makati, NCR (Remote)


Department

Operations


Employment Type

Intern


Minimum Experience

Entry-level


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