Community Manager

About the role

As the Senior Community Manager at Bloom Growth, you will own and build the community experience for our users and coaches, creating an active, valuable space where members connect, learn, and grow. This is a builder role for someone who sees opportunities, develops a strategy, and takes action to bring ideas to life. You’ll own community strategy through daily execution—creating programming, building relationships, testing new ideas, and using member insights and data to continuously improve the experience. Your work will help turn community into a meaningful driver of connection, retention, and growth for Bloom Growth.

What you'll do

• Own and develop Bloom Growth's community strategy, programming, experiences, and priorities
• Build and evolve the community experience by testing new ideas, measuring results, and scaling what works
• Drive the daily health and momentum of the community by starting conversations, connecting members, recognizing successes, and encouraging participation
• Develop and manage a recurring community programming calendar with discussions, events, resources, and experiences that create ongoing value
• Build relationships with members, Coaches, Coach Partners, and Self-Implementors to understand their needs and strengthen engagement
• Identify and coordinate Coaches, subject matter experts, members, and guest speakers to contribute valuable community programming
• Plan and host virtual events including Ask Me Anything (AMA) sessions, workshops, office hours, and member spotlights
• Design and continuously improve member onboarding and re-engagement efforts to increase participation
• Monitor community performance and member feedback, using insights to determine what to expand, change, test, or stop
• Partner with Marketing, Product, and BG OS teams to share community insights and identify opportunities to improve the customer experience
• Create written and visual content that reflects the Bloom Growth brand and supports community education, connection, and engagement

Qualifications

Required:

• Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent professional experience
• 4+ years of experience managing an online community, membership program, or customer engagement platform
• Experience with dedicated community platforms such as Mighty Networks, Circle, Slack, Discord, or similar
• Demonstrated experience building community programming and driving member engagement
• Experience creating engaging written content and facilitating online discussions
• Experience planning and hosting virtual events
• Ability to independently develop ideas, make decisions, and turn strategy into execution
• Strong written and verbal communication skills and ability to collaborate effectively in a fully remote environment
• Valid driver's license and ability to travel domestically or internationally

Preferred:

• Experience supporting Software as a Service (SaaS), coaching, or founder-focused organizations
• Familiarity with Bloom, Entrepreneurial Operating System (EOS), Scaling Up, Pinnacle, or similar business operating frameworks
• Experience analyzing community engagement metrics and translating insights into action
• Basic graphic design skills using Canva or similar software
• Experience with project management or marketing automation tools

Compensation

The expected base salary range for this role is $80,000–$105,000 USD, depending on experience, skills, qualifications, and geographic location. In addition, this role is eligible for monthly performance-based incentives. Bloom Growth™ follows an equitable, market-aligned compensation philosophy to ensure fairness and consistency across our fully remote team.

Benefits

• 100% remote work environment
• Medical, dental, vision, and life insurance
• 401(k) with employer match (immediate eligibility)
• Unlimited PTO
• Volunteer Time Off
• Paid parental leave
• Professional development opportunities
• Company-paid holidays

Hiring Process

Our hiring process includes four steps designed to be transparent and respectful of your time:

1. Predictive Index assessment
2. Initial HR interview
3. Panel conversation with the hiring manager and marketing team
4. Background and reference checks

Location Eligibility

This role is open to candidates permanently residing in the United States, excluding California and New York. Bloom Growth™ adjusts compensation based on geographic market data to maintain internal equity.

Application Window

We review applications on a rolling basis and may close the posting once we’ve received a strong pool of candidates. 

A Bit About Us

We’re a fully remote team committed to openness, helpfulness, continual learning, and honest communication. These values shape how we work together and how we support the clients who use our business growth operating system.

Equal Opportunity

Bloom Growth™ is an equal opportunity employer committed to creating an inclusive and respectful workplace. All employment decisions are made without regard to protected characteristics in accordance with applicable laws. We participate in E-Verify and require all employees to complete the I-9 verification process upon hire.

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