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Manage a portfolio of complex and large subsidence claims while serving as the primary point of contact for clients. Guide policyholders through the entire claims process with empathy, professionalism, and clear communication.
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Claims TechnicianFollowing continued growth within our award-winning Subsidence Services Division, we are pleased to offer an additional opportunity for a Subsidence Claims Technician to join our team.
This is another exciting vacancy within the division, providing the chance to manage a portfolio of complex and large subsidence claims while delivering an outstanding customer experience.
You'll be the focal point for clients, guiding them through the claims process from start to finish. The role requires excellent organisational skills, resilience, and a genuine commitment to delivering exceptional customer service.
With comprehensive training and ongoing support from colleagues, you'll help customers navigate often challenging situations with empathy and professionalism. Most importantly, you'll be able to put yourself in our customers' shoes, understand the bigger picture, and make decisions based on the facts, treating each claim on its individual merits.
You'll have the opportunity to further develop your expertise in a supportive and collaborative environment, working alongside experienced colleagues to achieve excellent outcomes for our customers.
If you thrive under pressure, enjoy problem solving, and have strong communication skills, this could be the perfect opportunity for you.
Experience in managing property claims: Previous experience in a claims environment is essential.
Excellent communication skills: You'll speak with and write to policyholders, insurers, contractors, and more. You’ll explain complex details clearly, and negotiate fair settlements for all.
Conscientious and hard working in order to achieve the required results, as well as being flexible and adaptable during times of high volumes
The skills that will be developed once working:
Comprehensive Training: You'll receive all the Sedgwick-specific training needed to excel in your role.
Professional Development: We are committed to helping you work towards the Chartered Institute of Loss Adjusters' Cert CILA qualification.
Remuneration & more
Competitive salary taking into account skills, experience and qualifications
A Self Invested Personal Pension Scheme (SIPP)
Holiday allowance of 25 days plus bank holidays
Flexible working from our office or your home
Health & support
Private healthcare plan (including pre-existing conditions)
Life assurance
Employee assistance programme for employee wellbeing
Group Income Protection
Other benefits
Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
Discounts on various products and services
At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.
Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.
Think we'd be a great match? Apply now – we want to hear from you.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person).
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