Sales Development Associate

About KEH

We exist to put camera gear in the hands of ordinary people to unlock extraordinary potential.

KEH is the original camera re-commerce company and the largest reseller of pre-owned camera gear in North America. Since 1979, we’ve served photographers, videographers, and creators with a trusted, curated marketplace for field-tested, expert-graded equipment.

With an inventory of over 60,000 items across 10,000+ unique models, KEH operates across direct-to-consumer, phone/chat, and retail channels. Our reputation is built on an industry-standard grading system, exceptional customer experience, and deep expertise in photography and video equipment.

As the originator of the category, KEH continues to lead the growing re-commerce market by investing in technology, people, and operational excellence to support long-term expansion. KEH is majority owned by D Cubed Group, a private-market investment firm.

Why Work at KEH Camera?

Be Part of a Fast-Growing Industry

Join a company fueling the global explosion of images and video by making high-quality camera gear more accessible and sustainable.

Collaborate with Experts and Builders

Work alongside passionate, driven individuals shaping the future of the photo and video gear marketplace.

Make a Real Impact

Your work directly supports KEH’s growth and helps connect creators with the tools they need to bring ideas to life.

A Culture of Learning and Growth

We support continuous development, skill-building, and career advancement in a fast-paced, evolving environment.

Position Summary

The Sales Development Associate will help grow KEH's Strategic Partnerships by identifying potential partners, conducting outbound outreach, qualifying leads, and scheduling meetings with enterprise retailers, OEMs, and other strategic organizations.

The role focuses on building a strong partnership pipeline while also supporting existing partner relationships after launch by serving as a point of contact and assisting with ongoing collaboration.

This position is ideal for someone who enjoys relationship-building, proactive prospecting, and working closely with senior leadership to drive long-term business growth.

Core Responsibilities

Outbound Prospecting & Pipeline Development

• Build and maintain a pipeline of prospective strategic partners across priority industries.
• Research enterprise retailers, manufacturers, marketplaces, rental companies, OEMs, and other potential strategic partners.
• Identify key decision-makers and develop targeted account engagement plans.
• Build prospect lists using LinkedIn, ZoomInfo, HubSpot, company websites, and other research tools.
• Execute personalized multi-channel outreach campaigns through email, LinkedIn, and phone.
• Maintain consistent outreach cadences and accurate CRM records.
• Track outreach activity, engagement, and response metrics.
• Deliver well-qualified partnership opportunities to the VP of Strategic Partnerships.

Meeting Generation & Opportunity Qualification

• Qualify inbound and outbound opportunities through discovery conversations.
• Secure introductory and exploratory meetings with target partners.
• Coordinate scheduling across internal and external stakeholders.
• Prepare concise account summaries and research briefs prior to partner meetings.

Partnership Support & Account Management

• Collaborate with the VP of Strategic Partnerships to support existing strategic partnerships.
• Serve as a day-to-day point of contact for select partner accounts.
• Coordinate internal resources to resolve operational needs and partner inquiries.
• Support post-launch partnership activities to ensure successful implementation and ongoing engagement.
• Monitor partnership performance and assist with recurring business reviews.
• Identify opportunities to strengthen partner relationships and expand collaboration.

Success Metrics

• Qualified meetings booked per month.
• Meeting-to-opportunity conversion rate.
• Outreach activity, engagement, and response rates.
• Pipeline value generated.
• CRM accuracy, hygiene, and prospect engagement quality.
• Partner satisfaction and responsiveness following partnership launch.
• Retention and growth of assigned partnership accounts through proactive relationship management.

Ideal Profile

Required Qualifications

• 2–5 years of experience in Sales Development, Business Development, or outbound B2B sales.
• Demonstrated success in generating qualified meetings through outbound prospecting.
• Experience researching enterprise organizations and identifying decision-makers.
• Strong written and verbal communication skills.
• Highly organized with exceptional attention to detail.
• Comfortable managing multiple outreach campaigns simultaneously.
• Self-motivated with the ability to work independently.
• Demonstrated ability to build and maintain strong client or partner relationships with a customer-first mindset and exceptional follow-through.

Why This Role Matters

As KEH continues to expand its Strategic Partnerships function, this role is critical to accelerating company growth. You will build and manage the front end of the partnership pipeline by identifying high-value prospects, engaging decision-makers, and creating qualified opportunities. Beyond business development, you'll also help nurture existing partnerships by supporting ongoing relationship management and operational success, ensuring our partners continue to receive exceptional value while contributing to KEH's long-term growth strategy.

Role Details

• Position Type: Contract (Hourly)
• Reports To: VP, Strategic Partnerships
• Compensation: Hourly (rate based on experience)
• Location & Travel: This is a remote position. Limited travel (approximately 5–10%) may be required for team meetings, partner meetings, or industry events.

Skills & Qualifications

Communication & Relationship Building

• Exceptional written and verbal communication skills.
• Ability to engage professionally with executive and senior-level decision-makers.
• Strong discovery, qualification, and relationship-building skills.
• Comfortable handling objections, follow-ups, and ongoing partner communications.

Organization & Execution

• Strong project management and organizational skills.
• Ability to manage multiple prospecting campaigns and partnership activities simultaneously.
• Excellent attention to detail and follow-through.
• Ability to prioritize work independently in a fast-paced environment.

Technical Skills

• Experience with CRM platforms (HubSpot preferred).
• Proficiency with LinkedIn Sales Navigator, ZoomInfo, or similar prospecting tools.
• Comfortable using Microsoft Office and Google Workspace.
• Ability to leverage AI tools and sales technology to improve productivity and outreach effectiveness.

Work Environment

• Fast-paced, performance-driven environment
• Independent, remote-flexible execution
• Focused on measurable output and accountability

Physical Demands

Reasonable accommodations may be made for individuals with disabilities. The role requires prolonged computer use and occasional lifting up to 30 lbs.

Benefits

• Medical, dental, and vision coverage (eligibility based on contract structure)
• HSA/FSA options
• 401(k) with company match (if eligible)
• Paid time off (where applicable)
• Employee discounts on camera gear
• Optional supplemental benefits (pet insurance, legal services)

Equal Opportunity Employer

KEH Camera is an Equal Opportunity Employer. We do not discriminate on the basis of any protected status under federal, state, or local law.

Final Note

This job description is not intended to be all-inclusive. Additional duties may be assigned as needed.