Your job abroad

Define and lead the global product marketing strategy for a digital entertainment portfolio to ensure products are well-positioned and commercially relevant. Lead go-to-market strategies for new launches and manage a team of product marketers across international regions.

Provide customer support for German-speaking customers regarding product selection and post-purchase service via written channels and phone calls. This includes following support workflows, documenting interactions, and coordinating with internal teams for complex cases.

Provide end-to-end customer support for product and service requests, including guiding customers on appliance usage and managing complaints by identifying root causes and applying resolutions. Daily tasks involve responding to contacts via phone, email, and chat, troubleshooting issues, processing transactions, and escalating complex cases with complete documentation.

The role involves providing consecutive interpretation services live on calls between Ukrainian and English, maintaining the original meaning, tone, and style with high accuracy. Responsibilities include following caller instructions, using approved customer service protocols, and applying domain terminology across insurance, legal, and medical contexts.

The primary responsibility is to provide consecutive interpretation services between Russian and English during live calls, maintaining the meaning, tone, and style of the conversation accurately. This includes adhering to approved customer service protocols and using specific terminology across insurance, legal, and medical domains.