TotallyAwesome

The Customer Success Manager ensures customers achieve measurable business outcomes by acting as a strategic operator to translate audience intelligence into live campaigns, optimize performance, and scale investment. This involves driving platform adoption, acting as a strategic advisor on audience strategy, monitoring customer health, and identifying revenue expansion opportunities.

The Performance Director will oversee and optimize the company’s trading activities, ensuring operational efficiency and profitability. This includes managing media trading processes and collaborating with senior leadership to align strategies with business objectives.