Right at Home Ireland

The On-Call Coordinator acts as the primary point of contact for out-of-hours service delivery, managing emergency cover and staff absences. They are responsible for ensuring service continuity, documenting incidents, and maintaining compliance with healthcare regulations and safeguarding policies.

The On-Call Coordinator acts as the first point of contact outside office hours to coordinate emergency cover, ensure service delivery continuity, and escalate unresolved issues to senior management. Key duties include responding to safeguarding concerns, reporting incidents, and providing real-time support to Healthcare Assistants.