Extractable

The role involves serving as the primary platform expert for clients by managing personalization scenarios and troubleshooting technical issues. You will also lead client onboarding, conduct training sessions, and optimize campaign performance to drive member engagement.

Build and maintain third-party API integrations connecting the platform with digital banking, CRM, and loan origination systems. Coordinate with client IT departments and vendors to configure, test, and troubleshoot data flows.

The Senior Digital Visual Designer will be responsible for setting the creative bar by delivering visually exceptional design grounded in strategy and user insight, while collaborating across disciplines to define creative direction for digital experiences across web, mobile, and emerging platforms. This role also involves translating wireframes into high-fidelity designs, championing innovation, and mentoring junior team members.