EASYVISTA

You will serve as the primary point of contact for international customers, providing technical support and managing service requests via various channels. Additionally, you will contribute to knowledge management by maintaining FAQs and collaborating with internal teams to optimize support processes.

Act as the primary point of contact for international customers, providing L1 technical support and resolving inquiries via phone, email, and ticket systems. Collaborate with L2 support and internal teams to develop technical concepts and optimize support processes.