Build and maintain frontend features for multiple digital brands using Vue and Nuxt within a scalable platform. Collaborate with cross-functional teams to integrate APIs and ensure high-quality, responsive user interfaces.
CRAE GROUP
4 Remote Job Openings at CRAE GROUP
The agent will communicate with customers via live chat and email to resolve queries and issues. They are also responsible for maintaining product knowledge and escalating complex cases to relevant departments.
Review, verify, and process customer identification documents while ensuring compliance with internal KYC guidelines. Maintain accurate records, flag suspicious activity, and escalate complex cases to senior team members.
The role involves independently reviewing and classifying live chat transcripts to ensure quality standards and brand safety are met. You will be responsible for identifying risks, tracking trends, and producing factual reports for support leadership.
