Biomatch GmbH

The role involves managing the end-to-end order process, including order entry, delivery, and invoicing within the SAP system. Additionally, the incumbent will provide customer support, handle returns, and monitor key performance indicators such as delivery reliability and customer satisfaction.

Manage the entire order-to-cash process, including order acceptance, delivery coordination, and invoicing. Provide customer support, handle returns and complaints, and maintain customer data within the SAP SD system.

The role involves planning and controlling technology transfer projects to new manufacturing partners while ensuring milestones and timelines are met. It also requires coordinating interdisciplinary teams, managing internal and external interfaces, and reporting progress to management.