Provide high-quality, individualized ABA services while managing clinical documentation and treatment plans. Oversee clinical operations, supervise team members, and ensure compliance with professional standards.
The BCBA is responsible for supervising RBTs, conducting assessments, and developing individualized treatment programs for learners. They will also provide family guidance and maintain high standards of ethical care while collaborating with the broader care team.
You will partner with the founding team to develop an end-to-end playbook for launching and scaling physical ABA therapy centers. Additionally, you will advise on site selection, licensing, credentialing, and operational strategies to ensure successful clinic launches.
You will design and build complex workflows to automate lead routing and reporting while managing integrations between internal and external platforms. You will also own the health of the operational stack by proactively diagnosing and fixing broken automations to ensure scalable business processes.
The Intake Coordinator will manage the end-to-end intake process for families, including insurance verification and guiding them through the start of care. They will serve as the primary point of contact during weekends, ensuring operational excellence and clear communication across internal teams.
You will own and scale the company's storytelling engine across all channels, including video, social, and educational platforms. This involves building content systems, managing production workflows, and defining the brand narrative to drive growth and engagement.
You will design and maintain the visual identity for Alpaca Health across brand, marketing, social, and event assets. This involves translating rough ideas into polished, production-ready files while ensuring consistent quality across both digital and print media.
The Intake Coordinator manages the end-to-end intake journey for families, guiding them from initial inquiry through the start of care. This includes navigating insurance requirements, coordinating benefit verification, and maintaining clear communication with families and internal teams.
The Account Executive is responsible for growing the network of provider partners by managing the full sales cycle from prospecting to signed agreements. They will educate BCBAs and ABA practice owners on Alpaca's technology and operational support to help them scale their clinics.
Manage the end-to-end workflow of insurance rejections and denials to improve net collection rates and payer turnaround times. Coordinate with clinical and operations teams to resolve revenue barriers and implement process improvements to reduce revenue leakage.
The specialist will manage follow-up workflows for unpaid or underpaid claims and perform check reconciliation to ensure payment accuracy. They will also coordinate with internal teams and payers to resolve revenue discrepancies and reduce Days in A/R.
The role focuses on ensuring pre-submission billing accuracy by resolving coding issues and correcting EHR demographic data to prevent claim denials. It involves monitoring clearinghouse rejections and coordinating with clinical and operations teams to streamline the billing workflow.
The Director of Referral Partnerships will build and scale the patient growth engine by managing relationships with referral sources like pediatricians and schools. They are responsible for defining strategy, leading a field team, and designing scalable systems to ensure consistent patient flow.
The Director of Clinical Quality and Outcomes will define and operationalize clinical excellence standards across independent clinics using measurable frameworks and data-driven systems. They will partner with product and engineering teams to embed these standards into workflows while managing clinical performance and payer relationships.
The Director of Payer Ops and RCM will own the company's revenue cycle strategy, overseeing collections, denial rates, and payer performance. They will also lead a high-performing team and partner with Product and Engineering to build scalable, automated revenue infrastructure.
