Localization Program Manager | Global Content Operations | AI-Powered Localization | Marketing Localization | Program & Vendor Management | 12+ Years | Ex-ServiceNow | Ex-Dell
Localization Program Manager with 12+ years of experience spanning Localization QA, Project Management, and Program Management across enterprise software, marketing, and digital-experience localization for global products. Owns end-to-end translation lifecycle governance — intake, SME/vendor coordination, linguistic validation, release sign-off — across 30+ languages over career, including 13 languages and 3 strategic vendor partners in current role. Experienced in localization demand forecasting, cost estimation, budget tracking, delivery governance, and risk mitigation. Architected and deployed a Claude AI-powered transcreation workflow that eliminated external translation cost for eligible content while accelerating delivery — direct, production GenAI/LLM localization experience. Comfortable operating in ambiguous, multi-market, cross-functional environments (Product, Engineering, Marketing, SEO, QA, Publishing).
Member Since
July 12, 2026
Last Active
4 days ago