TQM Manager

Role Overview

The mission of the TQM Manager is to ensure the excellence, consistency, accuracy, and brand alignment of all written and digital materials produced by WWP. This includes TQM for publications, marketing materials, web content, digital communications, and other resources. The TQM Manager is responsible for adhering to quality standards, reviewing content for clarity and compliance, and maintaining the integrity and effectiveness of all WWP communications.

Experience and Education

• Bachelor's degree or higher
• Personal experience with Walking with Purpose Bible studies is highly preferred

• Proficiency with MS Office (especially MS Word) and Google Business Apps
• Familiarity with proofreading and editing standards such as Chicago Manual of Style
• Familiarity with Monday.com for work flow and deadlines

Core Responsibilities

• TQM of communications, collateral, and marketing materials as needed
• Update WWP Manual of Style as needed to clarify TQM standards for the apostolate

Core Competencies

This staff member will exhibit all 3 traits of the ideal team player: hungry, humble and smart. 

• Hungry:  Self-motivated and diligent but constantly thinking about the next step and opportunity
• Humble:  Quick to point out the contributions of others and slow to seek attention for their own.  Share credit, emphasize team over self and define success collectively 
• Smart: Team members are interpersonally appropriate and aware.  Good judgment and intuition around subtleties of group dynamics and impact of their words and actions

In addition, these competencies are all required:

• Excellent interpersonal skills including the ability to work successfully with diverse number of departments 
• Motivated self-starter with the ability to work independently and as a team player
• Exceptional attention to detail