Test Buyer / Mystery Shopper (m/f/d) in Sweden

 Posted 3 months ago
  
 Sweden
  
⭐ 0-2 years experience
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AI Summary

The main mission is to conduct field surveys across the country by pretending to be a customer to evaluate service quality via email, phone, or in-person visits. The collected experience must then be documented using an online questionnaire.

concertare is a German company specialized in customer relationship management.
We organize visits, calls and mystery emails throughout the country to obtain an assessment of customer satisfaction and quality of service.
Our clients are enterprises from the TOP 500. We offer a full range of services for our clients designed to reach lasting and valuable relationships with their customers.

Tasks

Mission
We are looking for mystery shoppers all over the country to conduct field surveys.
You will have to pretend to be a brand customer and evaluate the quality of the service. This can be done by email, phone, or on the spot.
Your experience will then have to be entered in an online questionnaire.

Requirements

- very good observation skills
- availability

Benefits

Home office

Free working hours

Attractive remuneration

We are looking forward to your application

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