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Develop high-level and low-level designs for customer projects and provide technical consulting for SD-WAN solution rollouts. Manage platform configurations, capacity management, and provide post-sales support to ensure customer success.
We are searching for our client, a global IT company, a SD-WAN Implementation Specialist to join their business in Munich, Germany.
Responsibilities
Development of HLD/LLD to win Customer Project
Development and Testing of the Services at each of the Platform and Services
Post sales Support Function to help Customer Success
Routing/Switching MPLS, VPN experience.
Platform Owner Function, Capacity Management
Test LAB Support and Sales Trainings
All Over Engineering Tasks
Technical consulting for SD WAN solution customers (platform configuration in preparation for the rollout)
Fill out ECDC (End customer data collection form) for complex customer solutions
Attend technical SD WAN rollouts (remotely)
Process customer requestor changes together with our partner, who is responsible for the technical implementation
Continuous improvement of processes
Required Skills
Technology: Cisco Meraki & Fortinet - SD-WAN, SD-LAN & Wi-Fi - if possible, SASE Services as well for each technology
Language: German and English
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