Regional Practice Manager

Company Overview:

TapestryHealth is a fast-growing, market-leading provider of innovative medical care for post-acute communities. The organization brings together healthcare expertise and technology-enabled solutions to improve quality of care in long-term care settings. By proactively identifying patients at risk of hospitalization or emergency department use, TapestryHealth supports nursing teams and physicians in delivering the right care at the right time. Clinical teams support care through 24/7 onsite and/or telehealth services, and partner facilities receive integrated solutions designed to fit existing workflows and create a personalized, proactive approach for each patient.

Position Overview:

The Regional Practice Manager provides strategic, operational, and administrative leadership for a defined portfolio of providers within an assigned region, ensuring efficient, compliant, and high-quality clinical operations that enhance provider productivity, maintain service levels, and support positive patient outcomes. In a dyad partnership with the Regional Medical Director, this role helps drive regional performance by aligning operational execution with clinical priorities and provider needs.

This position exercises discretion and independent judgment in evaluating operational and RVU data, identifying opportunities for process improvement, developing workflows, coordinating provider support activities, setting priorities, and supporting leadership in the execution of regional and organizational initiatives. The role includes responsibility for operational performance, provider support, compliance oversight, and core regional coordination functions across the provider lifecycle.

Key Responsibilities:

· Serve as the operational dyad partner to the Regional Medical Director, jointly supporting regional performance in access, quality, provider engagement, patient experience, and RVU/productivity outcomes.

· Provide direct supervision, coaching, development, and performance management for Regional Practice Coordinators and Regional Medical Assistants.

· Provide day-to-day operational leadership for the assigned region, including oversight of workflows, staffing, scheduling, service levels, practice readiness, and escalation of provider and operational issues.

· Maintain regular virtual and onsite touchpoints to assess provider needs, operational performance, staffing, and opportunities for standardization, process improvement, and change management.

· Analyze operational, KPI, workflow, and RVU/productivity data to identify trends, assess performance, and implement action plans; oversee RVU reporting, dashboards, and performance review processes.

· Utilize EMR and analytics systems to generate reports, guide operational and strategic decision-making, and support planning efforts.

· Conduct audits and compliance reviews and lead process improvements related to documentation, coding, billing accuracy, RVU assignment, and regulatory standards.

· Collaborate with leadership to develop training, process documentation, performance support tools, and coaching initiatives.

· Oversee workforce planning, provider onboarding, compliance tracking, licensure monitoring, and maintenance of provider records.

· Coordinate recurring regional meetings, operational follow-up activities, action-item tracking, and documentation.

· Serve as a resource for providers and internal teams on operational, scheduling, onboarding, compliance, and technology-related questions.

· Support implementation of standardized workflows, tools, and process changes across the region.

· Partner cross-functionally with operational, clinical, compliance, finance, analytics, IT, product, credentialing, HR, and leadership teams.

· Participate in regional operational call coverage and respond to urgent issues according to assigned schedules and business needs.

· Build and maintain strategic relationships with assigned facilities and serve as an escalation point for clinical staffing concerns.

Required Qualifications:

· Minimum of 3–5 years of experience in healthcare operations, practice management, provider support, credentialing coordination, or multi-site leadership.

· Strong communication, relationship-building, and stakeholder management skills with providers, clinical leaders, facility leadership, and cross-functional teams.

· Excellent organizational, analytical, and problem-solving skills with the ability to prioritize competing demands and manage multiple initiatives.

· Leadership experience coaching and supporting team members through change, process improvement, and technology adoption.

· Experience partnering with clinical leaders in a dyad leadership model.

· Ability to work independently, make decisions within scope, and appropriately escalate issues when needed.

· Proficiency with Microsoft Office applications, EMR systems, data-reporting tools, and virtual meeting platforms such as Zoom or Teams.

· Experience with RVU concepts, productivity reporting, and basic financial principles related to provider compensation, budgeting, and forecasting.

· Ability to travel up to 25% within the assigned region.

· Ability to work business hours aligned to the assigned region.

· Ability to participate in on-call coverage.

Preferred Qualifications:

· Bachelor’s degree in Healthcare Administration, Business, or a related field preferred.

· Experience in long-term care, post-acute care, outpatient, telehealth, or other multi-site healthcare environments