Principal OSS/BSS Solution Architect

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.

Key Responsibilities

• Architectural Strategy: Lead end-to-end solutioning for complex OSS/BSS programs, including O2C, T2R, and L2Q modernization.
• Alliance Integration: Collaborate with strategic global partners—including ServiceNow, Salesforce, Google, AWS, Microsoft, and Snowflake—to design high-value, integrated solution blueprints.
• Pre-Sales & Bid Leadership: Own the technical response for RFIs/RFPs. This includes authoring SOWs, defining Resource Estimates, and conducting technical "defenses" with customer CTO/CIO stakeholders.
• Executive Presence: Act as the primary technical voice in workshops, aligning our solutions with the customer’s long-term business goals.
• Innovation & Modernization: Design the transition from monolithic legacy systems to cloud-native, microservices-based architectures utilizing Agentic Workflows and Orchestration.
• Commercial Viability: Partner with the Senior Director and CTO to ensure all technical solutions are commercially sound, delivery-ready, and optimized for ROI.

Required Experience & Skills

The "Must-Haves"

• 15+ years of experience in Telecommunications, specifically within a Service Integrator or Tier-1 Vendor environment.
• Domain Expertise: Mastery of OSS/BSS stacks, TM Forum (eTOM, TAM, SID) frameworks, and Open APIs.
• Platform Proficiency: Advanced architectural knowledge of industry-leading platforms.
• Cloud & Data Mastery: Proven experience with AWS, Azure, or GCP, and an understanding of data platforms like Snowflake or Databricks in a telco context.

The "Soft" Skills

• Strategic Solutioning: The ability to simplify massive technical hurdles into clear, actionable roadmaps for executive audiences.
• Autonomous Execution: As a remote US-based role, you must possess the discipline to lead complex, cross-functional bids with minimal supervision.
• Analytical Precision: A detail-oriented approach to building complex Bills of Materials (BoM) and navigating the sales cycle typical of Tier-1 carriers.

Technical Focus Areas

• OSS: Service Orchestration, Inventory Management, SDN/NFV, and Service Assurance.
• BSS: Billing, Charging, CRM, and Product Catalog.
• Emerging Tech: GenAI, AIOps, Agentic Orchestration, and Predictive Intelligence for autonomous network operations.
• Bachelor’s degree in Computer Science, Engineering, or a related field; OR equivalent combination of education and relevant experience.