Paralegal

Department: Legal

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Description

Key Responsibilities

• Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
• Drafting of routine court documents. Examples may include AOS, Notice of Change, Court Orders, Witness Summons and precedent based applications
• Liaising with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case.
• Examples of tasks include requesting and providing updates; requests for extensions to comply with directions; dealing with GP, hospital,OH and Personnel mandates; booking Counsel for hearings and conferences;and appointments with experts.
• Follow up on outstanding instructions, documents and other actions to ensure that responses are received within required timescales.
• Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines
• Diarising and updating CRU
• To ensure compliance with the SRA Standards & Regulations.
• Undertaking additional ad hoc duties to support the File Handlers and the team, as required and may include:
• Complete initial steps in recovery of our Client’s outlay and collate the outcome
• Undertake minor investigations on liability and quantum so as to provide File Handlers with basic information to be able to progress the claims
• Undertake administration duties on files, such tasks may include completion of MI;drafting write off forms, requesting final bills and dealing with billing queries; and file closure/transfer activities

Skills, Knowledge & Expertise

• Experience of working in a legal environment is desirable
• Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information
• Demonstrable experience of:
• Following a semi-prescribed programme of work
• Dealing with calls and enquiries from customers, suppliers and/or the public
• Gathering and recording information
• Ability to work under own initiative, prioritising and organising own workload
• IT Literate; 
• Proficient in MS Office (notably Excel, Word and Outlook)
• Experience of using a Claims/Case Management system
• Proficient in the use of alpha numerical filing systems
• GCSE grade A-C in Maths and English or equivalent

• Behaviours- displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours.
• Communication- ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleagues.
• Planning & Organisation-ability to structure, manage and prioritise workload accordingly.
• Adaptability- ability to adapt to different situations and tasks, whilst maintaining quality and service
• Quality of Service- to be able to demonstrate an understanding of all detailed aspects of the service and function, and how that contributes to the success of the division

Job Benefits

• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service- after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets