Onboarding Specialist-Fully Remote

Certerra is a growing national provider of testing, inspection, and certification services that support innovation in new product development, quality assurance, for project delivery, and engineered solutions for asset management. We are passionate about contributing to the sustainable development of the communities we serve. We are a national firm with a global reach serving national and international clients from 30+ offices located in 10 states and are ranked on ENR’s Top 500 list alongside the nation’s top firms. With a 60-year history, Certerra has a passion for high-end services, constant innovation, and investment in the development of world-class laboratory facilities, and interactive management technologies. Each member of our staff is committed to service, innovation, and the success of our clients.

The Onboarding Specialist is responsible for managing and coordinating the end-to-end onboarding process for new hires. This role ensures a seamless onboarding experience by facilitating pre-employment requirements, including background checks, document completion, and compliance verification using systems such as ADP, DocuSign, Concentra, and Plexus. The ideal candidate is detail-oriented, highly organized, and able to manage multiple candidates simultaneously while maintaining a high level of accuracy and customer service.

Key Responsibilities

• Coordinate and manage onboarding activities for new hires from offer acceptance through first day of employment
• Initiate and track background screenings, drug tests, and occupational health requirements using Concentra
• Process and monitor background checks and candidate records within Plexus
• Prepare, send, and track onboarding documents and offer packets via DocuSign
• Ensure all required documents are completed accurately and in compliance with company policies and legal requirements
• Communicate regularly with candidates to guide them through onboarding steps and resolve any issues
• Partner with HR, recruiting, and hiring managers to ensure timely onboarding and readiness of new hires
• Maintain accurate and up-to-date records in HR systems and onboarding platforms
• Follow up on outstanding items, including incomplete paperwork, background results, and medical clearances
• Ensure confidentiality and security of sensitive candidate and employee information
• Identify opportunities to improve onboarding processes and enhance the candidate experience

Qualifications

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in HR, Business, or related field preferred
• 1–3 years of experience in onboarding, HR administration, recruiting coordination, or related role
• Experience with onboarding and compliance systems such as DocuSign, Concentra, ADP, and Plexus or similar preferred
• Strong attention to detail and organizational skills
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to handle confidential information with discretion

Key Competencies

• Detail-oriented with strong accuracy
• Customer service mindset
• Time management and prioritization
• Problem-solving skills
• Team collaboration and communication

We are an Equal Opportunity Employer. This Company is dedicated to both the letter and the spirit of the equal opportunity employment laws. All applicants and all employees will be evaluated based on their ability, competence, and performance of the essential functions of their positions. There will be no discrimination based on race, sex, national origin, religion, age 40 and over, disability, sexual orientation, marital status, or any other classification which may be protected by federal, state, or local laws. In compliance with the Americans with Disabilities Act, we specifically offer equal opportunity for all employees or job applicants who may have a physical or mental disability. Such people will be hired based on their ability to perform the essential functions of the job in question. Likewise, their work will be evaluated on their performance of these essential functions. We will offer reasonable accommodation to individuals with disabilities, to the extent that Company resources allow without undue hardship. As part of our equal employment policy, there will be no wage differentials based on gender, between men and women employed in the same establishment, on jobs that require equal skill, effort, and responsibility, and which are performed under similar working conditions.