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AI Summary
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do:
Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands
Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
Respond to inquiries about products and services, offering expert advice on a range of car-related matters
Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner
Provide accurate and effective roadside assistance
Turn every customer into a happy customer!
Exchange ideas and solutions with your colleagues!
Enjoy your time in Crete!
What you will bring:
Fluency in Spanish
Very good use of English – both in written and spoken language
A profound passion for cars is a big plus
Work experience as a customer support/customer care representative for at least 6 months will be preferred
Highly developed communication skills
A genuine problem-solving mentality and a deep sense of ownership
Tech savviness and learning agility
A positive and adventurous attitude
A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
Complete relocation support when needed (flight ticket to Athens or Thessaloniki, pick-up & drop – both at no cost to you)
Free accommodation - 2weeks
Competitive monthly salary + 2 extra salaries per year
A generous bonus scheme
Health care benefits and numerous other discounts
Consistent support for anything you may need along the way
Free online Greek language courses
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