Customer Expert - Danish - Thessaloniki

 Posted 2 months ago
  
 Greece
  
⭐ 0-2 years experience
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AI Summary

Communicate with subscribers via chat and phone to resolve payment and streaming issues. Assist users with navigating the application and answering how-to questions.

Position: Customer Expert

Work model: Remote

Location: Thessaloniki

Employment type: Full-time


What you will do
  • Communicate through chat & phone with subscribers

  • Answer how-to questions about payments

  • Troubleshoot streaming and content issues

  • Assist subscribers with how-to questions & navigating on the given application

Qualifications:
  • Excellent language skills in Danish

  • Good knowledge of English language (B2+ level)

  • Great communication & soft skills, as well as problem-solving skills

  • Computer knowledge/tech savviness

  • Work experience in customer support/ assistance will be considered as an advantage

What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process

  • Competitive monthly salary + 2 extra salaries per year

  • Health care benefits and numerous other discounts

  • Fully remunerated training by certified instructors

  • A career path within a company of more than 12.000 employees

  • Free online Greek language courses

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