Customer Experience Travel Consultant

 Posted 25 days ago
     
⭐ 0-2 years experience
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AI Summary

Assist clients with planning vacations, cruises, and customized getaways while managing reservations and itineraries. Provide professional recommendations and handle customer support requests via email, phone, and digital platforms.

Join Our Growing Remote Team

We are looking for motivated and people-oriented individuals to join our expanding remote team as Customer Experience Travel Consultants. In this role, you will assist clients with travel planning support, reservation coordination, and trip-related customer service while helping create a smooth and enjoyable booking experience.

This position is ideal for individuals who enjoy helping others, staying organized, and working independently in a flexible remote environment. No prior travel experience is required training, tools, and ongoing support are provided for qualified candidates.

What You'll Do

  • Assist clients with planning vacations, cruises, resort stays, and customized getaway experiences
  • Research travel options, accommodations, transportation, and package opportunities using company-approved systems
  • Review reservation details and itinerary information to help ensure accuracy and completion
  • Provide professional recommendations and travel support based on client interests, schedules, and budget preferences
  • Communicate with clients through email, phone, and digital messaging platforms
  • Help manage booking updates, itinerary changes, and customer support requests
  • Maintain organized booking records, travel confirmations, and client documentation
  • Participate in virtual onboarding, team meetings, and continued learning opportunities

What We Offer

  • Fully remote opportunity
  • Flexible scheduling structure
  • No experience required training provided
  • Access to travel discounts, incentives, and supplier perks
  • Supportive and collaborative team environment
  • Opportunities for professional growth and advancement

Qualifications

  • Strong communication and customer service abilities
  • Ability to multitask and stay organized in a remote work setting
  • Comfortable using computers, online systems, and communication tools
  • Reliable internet connection required
  • Self-motivated with strong attention to detail
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain, or other approved regions

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